Banfield Pet Hospital

3.9 (158 reviews)
1275 N Military Hwy, Norfolk, VA 23502, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,249
4.9 Embrace 20,008
4.9 Fetch 5,987
4.1 Figo 2,876
4.4 Hartville 183
4.9 Healthy Paws 11,406
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,559
4.8 Nationwide 25,787
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,410
4.8 Prudent Pet 2,884
4.7 Pumpkin 3,624
4.6 Spot 11,666
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.9

158 reviews

This location took very good care of my two small dogs. Conveniently located in my favorite Petsmart, the parking and access to the center was very easy. Staff was friendly, informative, and kind. When I came back to pick my dogs up, one of the staff even helped me bring them to my car. Above and beyond service! Highly recommend this location and highly recommend their insurance program. Really comes in handy!

Apr 19, 2023

I want to thank Banfield for their passion and concern of my Boxer, Max. I have been with Banfield since Max was a puppy, 9 years. Here recently, Max had been sick, we called banfield and they said they could not get him in until July 31. So, we ended taking him to Hope Springs Veterinary, which got us in right away. Unfourtley we had to put max down yesterday, due to bone cancer, which had spread to his brain. Thank you Banfield for your concern, this place is a friggin joke. I have been trying to cancel my plan, with no avail at this point. I do not, and would not recommend Banfield at all!!!!

Jul 12, 2023

I don't like to wait on the vet when I come and pick up my dog I was about to get mad at all because you guys were taking to long to bring my dog out

Sep 24, 2023

Took my dog treated one their clinics for infection, began prescription regiment and died overnight. Finding happens more and more locals not only corporate franchisees offer service and take money if dare say anything about work plenty other consumer attend to have good day, still standing strong without apology nor even attempt correct issue. Luckily just another statistic of karen whine about private entities proud win-win.

Nov 25, 2022

The staff is great. They make your pet and owner feel special

Jul 20, 2023