Animal Emergency & Critical Care of Lynchburg

It’s been a couple months since my visit there but I’m finally emotionally ready to share. My childhood cat of 14 years (had her since I was 6) was diagnosed with end stage kidney failure and after doing hospice care at home over the weekend, I believed the time had come to do humane euthanasia. I took her here since they were the only place in Lynchburg open that day for this service. From the moment I walked in, all the staff were extremely kind to me and understood me being an absolute wreck. They explained everything clearly to me and let me have alone time with her before and after the service. They even did a clay mold of her paw prints for no extra charge. Dr. Seroki was amazing and empathic. A couple weeks later I even got a hand written letter in the mail from her and her staff expressing their sorrow for my loss. The cremation service was smooth as well, it was actually done sooner than I expected and came in a very nice container. Thank you so much for being understanding during one of the hardest losses I’ve experienced. I will definitely return here if any of my other pets has an emergency in the future.

posted: 05/01/2023

Our dog was bitten in her face while we were visiting friends at SML and she needed stitches. Not knowing the area we started calling around and this place was available. It was an hour away, but it was our closest option. As soon as we walked in we were greeted by a very compassionate and kind staff member. She checked us in and we were shown straight to a room. They took our puppy back, sedated her (required,because the wound was right by her eye), stitched her up and had her back in my lap within 25 minutes. Incredible. I found each staff member to be kind, compassionate, and genuinely interested in our puppy's well-being. This was a very stressful event - our dog is just six months old and this is our first big thing. They made a bad day better. My daughter and I were very grateful. I can't recommend them enough.

posted: 09/03/2023

We were recently faced with one of the toughest decisions we ever had to make with our dog after she was hit by a car. The staff was very compassionate and helped us through the process not only during it but after too. I cant imagine the sadness the staff has to face each day but I commend them for what they do.

posted: 09/23/2023

I took a female stray outdoor cat that I care for to this clinic at midnight on a Tuesday night and as soon as I arrived I was promptly spoken with regarding the cat's symptoms and history, and she and I were taken back to an exam room where Dr. Harper came in to see us within minutes. Once he found out the problem he gave me the diagnosis, explained everything clearly and gave me several treatment options. He and Shelby the nurse/vet tech were amazing, and so kind and compassionate. I was pleasantly surprised by the charges, everything they did for my stray kitty cat totaled up to a very affordable price. And just know folks if you go here for emergency pet care and it ends up being more than you can pay up front, they have a couple of options for financing and payment plans. Overall, I had a really good experience in a worrisome situation at this vet clinic. Thanks again, Shelby and Dr. Harper!

posted: 08/08/2023

They saved my pet's life! We had a good experience from the front desk... the vet... and the checkout. So grateful for this clinic and the cost wasn't what I thought it would be. Emergency services cost more for a reason.... but I didn't think they overcharged us. Thank you to all of you that work all night saving lives!

posted: 08/05/2023