Alexandria Animal Hospital of Fort Hunt

The practice has undergone a fair amount of struggle since Covid. We’ve stuck with the practice throughout all of it because the vets have always been top notch. But I think the new management and the new team are a step up and we are looking forward to continuing to trust the care of our beloved pets to Dr. Rasys and her team!!

posted: 10/20/2025

I’ve been with them for four years. In the beginning, everything was great — but in the last year, many of the good doctors have left. It seems like they even changed their name to try and cover up how bad the service has become. They’ve become all about money. They push unnecessary services and don’t prioritize real care. I used to be a happy customer, but not anymore. Do yourself a favor and look elsewhere — the quality here is just not what it used to be.

posted: 10/04/2025

If you care about your pets, don't bring them here. The veterinary staff here have been great, but their office administration is so terrible that it is impossible to ensure consistent treatment for our pets. They almost never answer the phone, they don't return calls or emails, sometimes the only way to get in touch with them is to just show up in person. Our pets are relatively healthy, so we have put up with it, but after a recent experience, we will be going to another vet. One of our pets requires daily medication and we have used the prescription service that Hollin Hall worked with for several years. Recently when trying to manage our prescription orders, I wasn't able to access them. When I reached out to the vet pharmacy service, they informed me that Hollin Hall had ended their relationship and that our prescriptions had all been canceled. No one from Hollin Hall had communicated to us about this at all. We tried calling Hollin Hall to get more information and to make sure our pet's prescriptions would be continued, and they never called back. A couple weeks later, they called us to ask what the dosage is for our pet's medication. They didn't even have this critical information in our pet's records!!! When I asked what had happened with the pharmacy, they insisted they had sent us an email about it (neither me nor my partner received this email, and Hollin Hall insists they have our correct email addresses on file). I asked the office staff member who had called to please have the office manager give me a call to discuss the issue. It has been several weeks. No one has called, and Hollin Hall still has not made any effort to get our pet's prescriptions back into effect. On top of that, the office staff was incredibly rude to both me and my partner, even though we were 100% kind and understanding about this frustrating situation. Hollin Hall vets may be decent, but the office staff does not care about the health and well being of the animals they are taking care of, or about respecting their human customers. Skip Hollin Hall vet and go somewhere else.

posted: 07/30/2025

Hollin Hall used to be a great animal hospital, but things have changed. My dog was really sick. Took him to the emergency room, throwing up blood and I needed to follow up with his vet. Website wouldn’t let me schedule a appointment. It prompted me to call as it was an emergency. I called several times. No one answered and left several messages. I received a call back a WEEK later!!!!! I couldn’t believe it. At that point I had already taken my dog elsewhere. Never again!

posted: 07/23/2025

Ashley and the whole team did a wonderful job caring for our pet. Our little dog was in need of a surgery and some shots. We are grateful for our experience.

posted: 08/30/2025