Murphy Veterinary Hospital

I had faith in this business up until these two incidents. My labrador Odie had a suture removal appointment after a sarcoma surgery, and the sutures weren't entirely removed; it's hard for me to imagine this given that they were non-dissolvable sutures and that animals can't communicate to let you know when something is poking them like we can. Second incident, I scheduled him for a bath at the same facility where his surgery had taken place, anticipating that they would be more cautious around him. Instead, he returned home with a cut underneath his eye, and their defense was that my other dogs had caused it. The main reason I keep both of my dogs together is because they are so close and Little Shizu feels so safe when Odie is with him. Shizu (yogi) gets anxious if odie is not around.. They blame "yogi who is powerless to defend himself instead of apologizing and accepting full responsibility for messing up and not caring.

posted: 05/06/2023

Terrible place to take your family member! Do not take your dog here they will not treat them good. They will let them die.

posted: 04/30/2025

First time going to going. Office is nice and clean. Staff is courteous and friendly. My dog isn’t nervous or scared like he would be at a few other offices we went to before. The Doc is kind, knowledgeable and very patience.

posted: 10/06/2022

We have been taking our cat here since she was a kitten (now 5) never had an issue until she end it up diagnosed with Diabetes. This process on its own took a little longer than what I hoped but regardless we continued treatment. I want to add that throughout this process they did not help educate us nor warned us about anything and when I pushed on maybe changing her to a lower carb diet to help with her glucose I was advised not to multiple times. I myself have suffered from insulin resistance so I thought it was very strange they kept telling us not too. Fast forward and I did go against them and changed her food to a zero carb diet. She has been improving ever since, we started almost a year ago with 4 units and have officially gone down to only 1 unit. So again no thanks to them, she's gotten better. A few weeks ago we took her in to their Murphy location where they put a glucose monitor on her in a very awkward spot in between her leg and shoulder. Meaning any time she moved, walked, or jumped and laid down, she was being stabbed by the monitor's needle. This caused her to have a panic attack and we had to remove it after only 2 days (money down the drain as well a a very traumatizing experience for all of us) Recently, a couple of weeks ago, after being concerned that she might need go lower in insulin (she was still at 2 units) and had expressed that to them as well. She had a seizure throughout the night for dropping too low after her dose, we found her in a very bad state the next morning and rushed her to the vet that very morning. They did nothing. The vet blew us off, didn't answer any of our concerns, gave no advice as to what to look for and ran zero labs only berated us about her gaining weight telling us we will lose the process she's made, like THEY had anything to do with that. He said she was fine and $86 later sent us home. Our cat has not fully recovered and its been 2 weeks. We have now moved Vets, and if your pet has a long term conditions I do not recommend. Horrible bedside manner, they just want to cash in and walk out of the door in 3 minutes. (both Sachse and Murphy share vets so both places had issues)

posted: 10/31/2024

Great front desk people. Very nice and you can tell they love pets. They made me feel at ease. The doctor seemed a little judgy but might have been just the day we went in. I’m not sure first time meeting him. But he was very knowledgeable about the health of dogs. Which all vets should be

posted: 10/06/2021