Banfield Pet Hospital

4.5 (154 reviews)
6299 Ohio Dr, Frisco, TX 75035, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,226
4.9 Embrace 19,970
4.9 Fetch 5,900
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,365
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,195
4.8 Nationwide 25,683
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,326
4.8 Prudent Pet 2,864
4.7 Pumpkin 3,533
4.6 Spot 11,560
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.5

154 reviews

I have enjoyed this location of Banfield thoroughly the last 6-7 months, and it is by far superior to other locations In my opinion. I have to say the customer service you receive here is Bar none. I was in a bind with traveling and needing documentation for my dog, and the kind lady at the front desk offered to drop off the documentation at my place of work. You don’t get this kind of customer service very often. So when you do, it should be rewarded and acknowledged!! Thank you!!

Sep 13, 2023

Phenomenal place to bring your pets!!! Best thing, it’s not affiliated with a pet smart! Front office staff amazing on phone and in person. I got to go back into a room with my pet this morning. They discussed the treatment plan before and after! I felt so much at ease for the first time in 2 years since trying Banfield (inside pet smarts) in both Allen and McKinney, where those Banfield’s are terrible and it’s unfortunate they have them in pets mart! Anyway, Banfield Frisco is the best!!! Thank you guys for taking good care of our Willow and putting us at ease, you guys made my family’s day! Great staff. Love that we met with the doctor! Loved we got to back with her and it felt like they truly care about our pets! Last pic was me in the patient room with Willow!

Oct 27, 2022

Best Banfield experience.. almost doesn’t feel like you’re at Banfield to be honest. Doctors are great and staff is super friendly. They don’t try to up charge you for every little thing like other locations .. highly recommend!!

Sep 11, 2023

The employees that work aren't bad. Home office is awful. They will text you to death. I just received my second notice that my pet needs teeth cleaning. Home office is just trying to squeeze every dollar out of you. I tried to have Banfield stop these texts, but was told that's a HOME office text and this place that I bring my pet too can't do anything about it. I am very upset and now regret signing up with a VET policy for a year with Banfield. If Banfield really cares about cats and dogs teeth why don't they provide their service to animals that are in pounds around our area, they sure can use their service. But Oh yes, they aren't going to be paid. Banfield's HOME office only cares about how much money they can get out of pet owners who care and love their pets. Corporate office needs to put a STOP to these annoying texts or they will lose more pet owners like me.

Jul 28, 2023

Friendly staff and great doctors. They always call to check up the next day. Whenever I need to get my dog in they always fit us in right away. They accomdate anyway they can. Highly recommend

Jul 6, 2023