VCA Angel Animal Hospital

Ann Wilsher

Had to bring my dog in bc my regular vet was unavailable and it was an urgent visit. The vet techs were kind and loving, the front desk guy was so kind and nice and Dr. Tobane was amazing. She was so thorough and was empathetic and kind and loving. Pricing was provided before services rendered. I couldn’t have asked for a better experience.

Jun 2, 2023

ronny gale

I have visited the same pet hospital for over 3 years now, and I truly trust them and their opinion. The whole staff makes me feel very welcomed and my pets are comfortable (they know after the vet, we get a puppichino). I honestly believe that if it were not for the veterinarians, such as Dr. Cristián Palma, the cat that I’ve had since I was 5 years old would not have lived as long combatting kidney failure and be able to celebrate her 18th birthday. Since then, they are helping me raise a handsome shepherd and a rambunctious kitten. They want the best for your pet, and actually care. Texting me how my pets are doing after their visit, if they were sick or recovering from surgery. I honestly love this hospital and I highly recommend giving them a chance

Jan 26, 2020

Julie B

We have been a client of VCA Flower Mound for 13 years — after being out of town for two months, I called to schedule my dog’s over-due monthly allergy shot. I also explained that I was leaving the next morning on a week-long business trip. Because she was also due for her exam, they outright declined to give her the shot until she was seen for her exam (and I paid the several hundred dollars for the exam)—however, they didn’t have any openings until the next week when I would be gone. Unfortunately, my dog was really suffering. I tried to ask if they would give her the allergy shot now and I would make an appointment and bring her back in for the full exam when I returned—but Caitlin and Blake at the front desk were extremely rude and outright refused to work with us. They would rather lose a 13 year long client than work with a patient to ensure my dog is comfortable now, keep a client, and book an exam time for a week away when I would certainly bring her back in for the exam. Extremely disappointed and honestly upset that I was treated rudely and that nobody at VCA was able to think outside of the box to help ensure my dog’s comfort this one time.

Oct 8, 2022

Jeannene Noble

My dogs have been going to VCA Angel for several years now, and although the cost of vet care there can be a bit pricey, I wouldn’t take my dogs anywhere else. Dr Palma is wonderful with my dogs and always listens to my concerns. He has successfully done two tumor removal surgeries in the past year for my Koba, and always has the best interest of my dogs in mind when caring for them. The staff (Jack) has always been willing to go through every detail of the treatment plans pricing with me and do multiple revisions when asked to see things every possible way before agreeing on a plan. Yes vet care is OUTRAGEOUS, but have you ever looked at what human physicians and surgeons are charging? I will gladly pay for quality care and the expertise of Dr. Palma and the staff at VCA Angel above any other place for my animals. Thank you Dr. Palma, Jack, and staff for taking care of Koba and Romeo.

Nov 3, 2022

Hayley Schmolze

They have always been nice, but I've been a member for two years and paid $40 a month, never late for an appointment and when I was late 20 minutes ONE time, there was no leniency even though I was a member. I used the chat member service beforehand (which only told me that my dog needed to see the vet ASAP), so I'm not sure what the membership is even for other than paying for vaccinations early and paying extra fees for nothing. Like I said, they have been nice but when I have paid $40 a month for two years, bought medicine from them and can't get help for my dog when I'm late one time - it's not okay with me. I cancelled my membership and I will be looking for a new vet.

Apr 22, 2022