Westlake Animal Hospital, A Thrive Pet Healthcare Partner

I just want to say that we are very grateful to have found this place. We’ve dropped off our dog Lucca here several times, and we’ve always found him healthy and happy. That gives us a lot of peace of mind as a family. Andrew does a great job and is always very kind.

posted: 01/07/2026

The staff here is very nice and friendly. I’m giving 3 stars mainly because of the lack of information available online. I booked boarding for my kitty without knowing he’d be kept in a cage 24/7, and I wasn’t told the nightly rate until pickup. Just for transparency—if you’re considering boarding your cat here, I paid over $530 for 10 nights. As for the staff: it really seemed like they did their best with the setup they had. Since there weren’t many cats boarding at the time, they gave us an extra cage so my kitty had more space to roam, and even covered one with a blanket for privacy. They also called to update me when he had some tummy issues, which I really appreciated—the care itself was truly very good, and I’m happy with that part of the experience.

posted: 05/16/2025

The visit was super fast, Dr. Rowe was thorough and nice, and the front office people were lovely! A colleague of mine recommended this hospital, and now I know why!

posted: 12/25/2025

We have been taking our pets to Westlake Animal Hospital for over 6 years now. Now that my senior girl has passed, I feel like I can give a full review of what it's like to have them care for your loved one over the years and different stages of life, as well as end of life. I cannot imagine taking my dogs in anywhere else in Austin. The amount of genuine care, love, and attention they give is unmatched. Every surgery, health concern, and the end of life procedure was handled with nothing short of whole hearted compassion. I always felt like my highs and lows were equally shared with the staff. I always felt like they were giving me the best advice and care for my pets. It's hard to put into words what impact it has had for me, having a vet that I trust. My dog was my world, and now that I'm in the position to look back on her life, the best thing I ever did for her was take her to Westlake. They made her senior years happy and healthy, which is so very precious. Thank you WLAH.

posted: 02/12/2025

I can't say enough good things about WLAH (Westlake Animal Hospital). I have used them in the past (Oct. 2020) for her previous dental but this time they were beyond outstanding. I have a 14- year old senior pug that needed a dental procedure. I went in end of march for a consult with Dr. V and he was on top of his game. He had a plan and made sure I understood everything and comfortable with next steps. I had the front desk help me schedule the procedure with the vet that I wanted and a day that worked for me. When they couldn't schedule due to far in-advance, they reached out to me as promised to schedule it 1-2 days prior to the procedure on May 10th, I had spoken with Jacob and Brittany in regards to some procedure and anesthesia-risk concerns, etc. They went above and beyond with extra phone calls, checking into options and calling back as promised - they did a great job !!! Then I called in during the day of my little pug's dental procedure checking on her hours after drop-off and additional questions and had a chance to speak with Courtney. I spoke with her and she was yet again FANTASTIC. I arrived to pick up my little one and had a few request with getting some documentation sent to me via email including to my local vet and Courtney states "not a problem" - happy to help, made herself a note to remember and called me as promised for the information requested. From the time I had gone into WLAH for her dental consult and after procedure for pickup and the multiple interactions that I had, I can't say enough GREAT things about them. The staff is trained well, great customer service and very parent/dog friendly forward to ensure everyone is taken care of. Anytime I go into Westlake, the front desk team, technicians and vet Dr. V is always on top of their game and beyond accommodating for a returning customer. On top of living 90+ mins away, this is why I would only trust a complex surgery and putting my fur baby in the best hands to receive the best care. The vet Dr. V even called a few hours after arriving home after picking up my little one to see how she was doing and answer any questions. pictures of my little one between pickup and Sunday nite how much she has perked up after anesthesia has dissipated and she's recovering so nicely. IT is ALL thanks to WLAH.

posted: 05/13/2024