Pet and Bird Clinic

Jaz U.

I've been going to Dr. Patel for years and have always had great visits with him. But I'm sad to say this visit is my last. I will not be going back. The front desk staff are rude and act like you're such a bother when you ask questions. Their previous front desk team was amazing and sweet and took great care of my pets and me. They set the standard for good customer service that this new team isn't reaching and from the looks of it, don't care to do so. It's sad, really.

Jan 28, 2026

Beckie Lough

I’m so grateful for this place! They took care of one of my feral cats when he had an infected wound. They were really flexible with scheduling (I had a hard time trapping him) and were able to get him in same day. The vet tech and front desk employee were so kind and helpful with instructions on how to care for him while he recovered. They even had me email photos so they could track his healing without having to bring him in again. He is now happy and healthy! Their prices were very reasonable, and I was also able to use a “community cats” voucher from Austin Animal Center to offset some of the cost. Highly recommend this place, especially for those caring for ferals :)

Sep 25, 2025

Heather L.

The staff were direct and efficient, and my dog’s issue was handled without unnecessary extras. For what you pay, the experience is solid and far more affordable than the other clinics I researched. My dog wasn’t manhandled, the front staff got me in right away, and they answered all my questions. They also have a Valpak coupon, but even without it, I’d recommend this place. I’ll be using them again.

Nov 6, 2025

Jacqueline Peralta

I do not recommend bringing your pet here if you truly care about their well-being. This was my second visit to this clinic. During my first visit, I noticed the doctor’s rough handling of my first bunny, but since it was only a grooming appointment, I decided to give them the benefit of the doubt. I also noticed the receptionist’s unprofessional attitude at that time. Unfortunately, my second visit confirmed my concerns. The way the doctor handled my other bunny was completely unacceptable. It was clear my bunny was scared and needed a moment to calm down, yet the doctor insisted on grabbing him repeatedly. My family and I had to step in and ask him to stop so our bunny could settle down. When the doctor returned, the exam was rushed, and the diagnosis did not seem accurate or related to the reason I brought my bunny in. The entire visit lasted less than five minutes, and it felt like there was no real care or concern for my pet. I paid $80 for an exam and medication, but left feeling extremely disappointed and worried. I’m sharing this experience to warn other pet owners please think twice before bringing your animal here.

Oct 7, 2025

Jocelyn Mixco

Took my kitten in for possible ringworm on his nose. The Doc was very rough with my kitten to the point I almost cried. He then proceeded to scratch the scab off my kitten's nose with his fingernail and made him bleed. They also didn't give us instructions on the medication we were provided. My advice for this place is please, please be gentle and show more compassion for the animals in your care.

Oct 9, 2025