Otto

4.5 (8 reviews)
2400 E Cesar Chavez St Suite #320, Austin, TX 78702, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Otto

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Otto? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,226
4.9 Embrace 19,970
4.9 Fetch 5,900
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,365
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,195
4.8 Nationwide 25,683
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,326
4.8 Prudent Pet 2,864
4.7 Pumpkin 3,533
4.6 Spot 11,560
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.5

8 reviews

Previous Otto user. Overpriced and under promise. We had them set up our payment portal for our credit card payments. Unbeknownst to us, they set it up against our state laws. In addition, they dramatically increased the merchant charge to us for debit card purchases. Their notification: a one time pop up when I logged in. I was in the middle of an emergency when I logged in, so did not have time to read their notice before clicking past it. Then when we caught the charges, their response was to give the date I logged in to see that. There was NO OTHER FORM of notifications (emails, policy update call or paperwork, etc). Additionally, when we set up a second location, we told them to set it up EXACTLY how our first practice was set up, so we had the option to forward cc fees if we wanted to the client. They did not and when we caught it, they said they needed additional paperwork they never mentioned and took their sweet time getting it corrected. When I asked for a refund of the fees, they refused. They also changed their charging and service policies without notice. We switched to ChckVet, which has more features, better customer service, and is significantly less expensive than Otto. Look elsewhere, particularly for Equine veterinary practices.

Jan 14, 2026

TeleVet is a great option for vets to use to share in the actual appointment process during these Covid-19 times now that pets are taken in for treatment and we are left to sit in our cars. It was great actually seeing my vet going through my dogs annual check up appointment. We were able to speak and share what has been going on in and addressed any concerns I may have had. Great service to provide~

Jan 26, 2021

Great user interface. Ability to text with doctor while you are working and share photos without leaving your home. Still take every precaution and if they need to see your pet or get a sample, they work with you every step of the way. Awesome experience and a happy pup!

Feb 21, 2021

Telemedicine is the future, and TeleVet is the best platform for pet owners to use telemedicine. It's such a user-friendly platform, and now I don't have to worry about getting a hold of my vet when my dogs need care. Highly recommended!

Jun 3, 2020

Can't say enough about the app and the support staff. Our clients love it!! It is seamless!!

Jun 17, 2020