Hackett Animal Clinic

Last Wednesday, I brought my 7-year-old Boston Terrier, Millie, to Hackett Animal Clinic because she had suddenly become very sick. It was only 30 minutes before closing, but they still told me to bring her in — and I’m so thankful they did. Dr. Latham and her assistant worked tirelessly to figure out what was wrong with our sweet girl. Millie was extremely ill, and I had to make an impossible decision — leave her overnight on fluids and hope she improved, put her down, or risk transferring her elsewhere even though the chances of survival were slim. We hadn’t yet received her bloodwork results, and my husband wasn’t with me, so I decided to give her a fighting chance. After leaving, my heart felt heavy knowing she’d be alone overnight. But around 7 p.m., Dr. Latham called to tell us she had stayed with Millie since we left around 3. I can’t even put into words how much that meant to us. She truly went above and beyond. We decided to come pick Millie up and take her to an emergency clinic in Murfreesboro, but sadly, she passed away peacefully in my husband’s arms on the way. The next day, Dr. Latham called with the bloodwork results — Millie had undiagnosed diabetes that caused her organs to shut down. As heartbreaking as it was, we finally had answers and knew there was nothing more we could have done. Dr. Latham spent 20–25 minutes on the phone with me, walking me through every detail with so much compassion and patience. I will forever be grateful for her kindness, empathy, and the love she showed our girl. Even though we wish Millie was still here, we take comfort knowing she was cared for by such a dedicated and loving team. We will always recommend Hackett Animal Clinic to anyone looking for a vet who truly cares. ❤️

posted: 11/11/2025

My husband and I have been taking our animals to Hacket Animal Clinic for years. They have always been very nice and helpful. A week ago our little dog Bullet became very ill. He was alarmingly ill. I had to work but my husband rushed him to the clinic. He really didn't make it in time. He got there at closing. They staff was very kind. The Dr stayed over and took care of our dog. He has fully recovered and is back to his usual mischief.

posted: 10/25/2025

They were so nice when I had to put my cat down, because he would not eat or drink and had lost so much weight , the thyroid meds stopped working for him..

posted: 05/23/2025

I have used Hackett Animal Clinic in the past. I was always unimpressed with the staff in the front office, but the care my animals received at a reasonable price made up for that. There are 2 reasons why I have found a new vet. One- you can not make an appointment. At all. Don't even think about getting there 30 minutes before they open and think you will get seen first. You wont. People get there an hour and a half early just to wait to keep from waiting. It is ridiculous. Two- I was told today it could be up to 2 hours to get my cats nails trimmed. The woman at the desk was clearly put out about me being there at all. Well, if you don't take appointments- people do tend to just drop by don't they? And here's the real kicker. She told me I had to wait in my car with my cats. I couldn't use the air conditioned waiting room. Let me say that again. She told me I had to wait in the car with my cats. For a possible 2 hour wait? In 100 degree heat? Don't people get arrested for leaving their pets in a hot vehicle??? And here is a vet's office telling me to do it. This is absolutely unacceptable. The rudeness at the front desk and complete crap about waiting in your car far outweights the care you get. Do yourself a favor, and just go somewhere else.

posted: 06/26/2025

Had to put my precious doggie down. Dr Lathem could t have been kinder and more patient.

posted: 08/27/2025