UT Veterinary Medical Center

I took my sweet Maverick for BOAS surgery. The surgery was scheduled for a couple of months out and during this time the staff were so nice and answered all my questions every time I called. The day of his appointment went great. All the staff were so nice and just LOVED Maverick. Dr. Tobias and Vet Student Savannah were amazing! Maverick was only in surgery for 30 minutes. They called me before and after surgery and then a couple of times in the evening with updates. Maverick stayed the night for observation and was able to come home the next morning. They even called the next two days after surgery to check on him and gave great advise to help give him his meds. I am very pleased with the services I received and would recommend anyone who has a pup that needs BOAS to go to the UT Vet Clinic. They worked with my budget and actually came under their estimate range, which was a huge blessing as this is a very expensive surgery. Thank you so much to everyone to helped my Maverick!

posted: 07/25/2025

I brought my Bearded Dragon (Spike) here tonight. Sadly my buddy didn’t make it, but the staff here made my fiancé and I feel very comforted, they answered all our questions honestly, explained his condition to us in an easy to understand way, offered us very professional advise about the ways we could treat him, but ultimately we all came to agreement that the cost out weighed the odds of survival. We are very thankful for how urgent they made our situation and I wouldn’t have asked for the service to be any better or different in any sort of way. These people are very passionate about what they do and I will come here for all Animal Emergency’s and will recommend them to anyone I know. Whoever runs this hospital should be VERY VERY PROUD OF THEIR STAFF. I hope the crew that worked tonight receives high praise and is rewarded for the amazing job they did, because they treated us as people and not another wallet to empty like most vet offices do. They gave us a free claw print of our beardie which was very cute and even had his tail and name imprinted on it. I will never forget the ladies who helped us and I hope they continue making other people feel comforted during the times of need good/bad outcomes Thank you again Ladies, you helped us feel heard and we appreciate the hard work you guys did. I’ve attached a photo of our bearded dragon that way anytime these Ladies feel discouraged they can look back and see that even though some situations don’t end good, the way they present themselves and how they deal with pet owners in times of need will always speak loudly! RIP SPIKE (10/18/2025)

posted: 10/16/2025

Absolutely outstanding care and compassion to our poor boy Hawkins Friday. We couldn't have asked for a better vet, Dr. McIntosh. He treated us with compassion and Hawkins with three respect her deserved. While the outcome wasn't what we hoped, he and the staff were just amazing. And made it as comfortable as possible for us and Hawkins. Thank you

posted: 08/30/2025

We recently had to have our sweet kitty named Cow euthanized. Everyone here was so caring and loving to not only our sweet girl but to us as well. They explained everything that was going to happen and allowed us to have all the time we need to say our goodbye to our sweet girl in a room that felt like a room in my house . They made a very difficult and emotional time, easier. I can' t say enough great things about such an incredible and caring group of people!

posted: 09/04/2025

It is taking me a long time to post this but I cant recommend this hospital. I don't recommend their cardiology department or emergency. I moved here is january of this year and my dog needed a new cardiologist. He saw the cardiologist at the end of January. They said he was doing fine and no signs of heart failure or concerns. They did hear some wheezing but wasnt conxerned. Then a week later I had to rush my baby to the hospital due to breathing issues. I am told he is in heart failure and needed oxygen. I was told they were going to try their best. I get a call they he wasn't doing well on regular oxygen and that he needed high flow. They then tell me there wasn't much they could do as the fluid was not releasing from his body and he wasn't coming out of it. I head to the hospital to see my baby. The entire time I am visiting my baby I am told that he is at the end and won't come out of this condition. This hospital didn't try to fight for him or nothing. They gave up on him. He had been in similar issues at his previous emergency hospital and fought for him. They did everything in their power to get him through and did so. I would never trust this facility with any of my pets. I wished I had drove to his previous hospital in Kentucky and got him the help he deserved. Because of this facility I had to say goodbye to my baby boy. I will never forgive a hospital like this one for what they did. I rather drive a few hours then go here for my pets health!! I would give them a zero if I could!

posted: 10/30/2025