Banfield Pet Hospital

4.4 (237 reviews)
11134 Parkside Dr, Knoxville, TN 37934, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday 9:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,188
4.9 Embrace 19,922
4.9 Fetch 5,726
4.1 Figo 2,854
4.4 Hartville 182
4.9 Healthy Paws 11,278
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,507
4.8 Nationwide 25,470
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,163
4.8 Prudent Pet 2,816
4.7 Pumpkin 3,420
4.6 Spot 11,384
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.4

237 reviews

The staff got my Jackson (9 year old Shih Tzu) an appointment right away. They showed concern and compassion for his health.

Sep 15, 2025

Terrible business practices. They schedule appointments without informing you. A dental cleaning was scheduled by the front desk on apparently the day the optimum wellness plan expired. I was told since we are not renewing the plan for the next year that my dog could not get the dental cleaning we ALREADY PAID for. I either need a refund or for the dental cleaning to be completed. Imagine if a human physician scheduled a surgery incorrectly and charged for a surgery and then said the time period for the surgery expired. This is fradulent. No wonder there are lawsuits regarding the optimum wellness plan. We will be taking our business elsewhere.

Sep 26, 2025

They are great my pit (King) is so nervous of new people and they worked with him at his Pace and was so great with him. I really appreciate them and look forward to our next apt

Jul 1, 2025

In spite of Banfield’s claims, they are an apprentice program for vet graduates. I was under impression there was a professional level of competency available, but turns out that’s just not true. When our dog got sick, Banfield charged us extra for the exam and said we’d have to go to specialists for a diagnosis. Instead, we took our sick pup to the vet we use for our horses and she knew immediately that our pet suffered from laryngeal paralysis. She confirmed the diagnosis with a scope. Do not believe Banfield by paying them monthly to provide vet services they are not equipped to deliver and you’ll get no refund for their absorbent charges or incompetence.

Aug 27, 2025

I rescued a German shepherd puppy that didn’t have the best start in life. The day I got him, my son and I, went into Petsmart for food and other essentials. I purchased a $20 coupon book that included a free vet visit to Banfield pet hospital. Their office is located inside a few petsmart locations. I made an appointment and took him to the petsmart at Turkey Creek. We saw Dr Quiett. Her and a vet tech came into the room. I explained his beginnings and how I got him. She asked if they’d be his regular vet and Immediately tries to sell me a wellness plan. The vet didn’t know the details so she asked the vet tech to explain. The vet never checked my dog! Over the years I’ve had puppies and the vet always checked their testicles to ensure they were descending, looked for a hernia from the umbilical cord, looked inside their ears and mouth, checked their joint flexibility, and listened to their heart. She did nothing!!! All they wanted to do was push the wellness plan. I feel that coupon is a scam to get you in there and then sell you the wellness plan. What if something is or was wrong with him? A heart condition or other problem not visible to the human eye? I want to say the techs and front desk staff were amazing and you could tell how much they truly loved the animals. The vet just seemed checked out and very disengaged. We didn’t receive an exam, at all.

Aug 10, 2025