Banfield Pet Hospital

4.1 (183 reviews)
5591 TN-153 Ste 150, Hixson, TN 37343, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,245
4.9 Embrace 20,005
4.9 Fetch 5,982
4.1 Figo 2,872
4.4 Hartville 183
4.9 Healthy Paws 11,401
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,529
4.8 Nationwide 25,781
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,400
4.8 Prudent Pet 2,882
4.7 Pumpkin 3,620
4.6 Spot 11,663
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.1

183 reviews

We used this location to have access to an USDA vet so our service dog could travel with my teen. They worked us in as we were traveling last minute. My notes to self are book ay least 6p days out incase we need labs or multi stage vaccines for certain countries. We printed out the USDA worksheet, the import requirements for each country traveled, and the vax/ health history on the dog (which included the latest annual or monthly meds). Fortunately she used the electronic usda submissions, but the vet in bvi wanted a rabies titer test because some 3 year vax don't have the potency as others. In summer 2021 the cdc outlined new rules regarding rabies vaccinations and import/export procedures for dogs. The appointment went pretty smooth I think because we had a health history from our vets, dates of meds given, heartworm, flea & tick, and a multi-purpose vax so the dog had more protection from Lyme disease to covid. We ran into problems with other countries she was able to update or add to our usda health certificate for the dog. We keep his photo, service dog papers/card, and usda health certificate on us, and sent off our permits to the countries we were visiting on the cruise. The services provided were great and we got our permits (by submitting the usda form) from each country in a timely manner thanks to starting off with the usda vet. It's not easy traveling with a service dog, but it is worth gold to ensure our medical alert dog can be by our daughter's side.

Dec 26, 2021

I have my dogs on Wellness Plans and I have really been impressed with the quality of care they are given here. The vets and techs I have seen have all been super professional, thorough, attentive and knowledgeable. Two of my dogs are senior dogs with serious health conditions and I always feel like they get excellent care! In addition, the other ladies at reception/check-in are all great! I highly recommend Banfield Hixson with no reservations!

May 30, 2019

I brought my German Shepherd puppy, Ragnar in for his first ever vet visit. Morgan W, Dr. Kirby and Mahaya had made my day! Very informative with my pup and the need to knows. Every question I had was answered no matter what. They have a pet plan that you can get signed up to which they introduced me to that and ended up saving $313.09 due to the wellness plan. My dog is up to date on shots and properly taken care of. Not only did they perform an excellent service for my puppy they sent us home with all the paperwork needed and information needed for all the questions we asked. I'm very pleased to say this is our vet!

Oct 10, 2021

I wish I could give them 0 stars. They cancelled our appointments 4 times in a row because "something came up on their end." They didn't even call me about the last one and I drove AN HOUR to find out no one was there. Never EVER take your pets here. They are NOT professional or worth ANY of the money we've given them.

May 4, 2024

We love everyone at Banfield, they are always very helpful and takes care of our baby and us as well why go any where else

Jun 26, 2024