New Shackle Island Veterinary Hospital

4.6 (347)
538 New Shackle Island Rd, Hendersonville, TN 37075, USA

Hours:

Monday: 7:30 AM – 5:30 PM

Tuesday: 7:30 AM – 5:30 PM

Wednesday: 7:30 AM – 5:30 PM

Thursday: 7:30 AM – 5:30 PM

Friday: 7:30 AM – 5:30 PM

Saturday: 7:30 AM – 12:00 PM

Sunday: Closed

How to Save Money at New Shackle Island Veterinary Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.5 AKC 1,796
4.5 ASPCA 12,100
4.9 Embrace 19,757
4.9 Fetch 5,327
4.1 Figo 2,831
4.5 Hartville 179
4.9 Healthy Paws 11,028
4.8 Lemonade 822
4.6 ManyPets 2,413
4.7 MetLife 8,294
4.8 Nationwide 24,771
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 8,891
4.8 Pumpkin 3,077
4.6 Spot 10,830
4.9 Trupanion 55,032
4.8 Prudent Pet 2,671
4.3 Adoro 4

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Carissa Krueger

Very poor customer service. Jennifer at the front was always rude. I had a situation where my elderly dogs needed suffered a massive stroke and needed to be put down and they refused to help us that day. There are much better/ caring vet clinics in the area. Look elsewhere.

posted: 09/03/2025

vickie morelànd

I took my fur babies to this vet for over 20 years. Two years ago, one of their associates misdiagnosed my puppy with parvo. Two days later, he was dead. I had an autopsy done, which proved the diagnosis wrong and the owners of the clinic took no responsibility. Let me stress that this cost me about $5000 but I am not as upset about that as them killing my dog. If I could give a 0 rating I would. We started raising Aussies because we love the breed, Despite all this, we stayed with this vet. We then took a puppy in due to distress. Evidently according to Ms Betty, vets were there somewhere. If I seem bitter, you’re right.

posted: 08/02/2025

Leta McCaslin

The front desk worker Jennifer was incredibly rude. Poor representation of your clinic. No issues with the vets or techs. Jennifer argued with me continuously about my dog not having record of a heartworm test. Then preceded to show me paperwork to prove she was right (she was not). I went to another front desk worker and they found the record immediately and got my dog her heart guard.

posted: 06/03/2025

Jennie Skwara

Dr. Layne is a wonderful vet! He is calm, patient, gentle with pets and respectful...bedside manner is excellent as well. I recently had to let go of my sweet old dog Bernie of 14 years and have dreaded this day since I brought him home as a puppy. Dr. Layne made me at ease and reassured me that it was the right decision during a very emotional and difficult time. There is even this beautiful area in the trees to take a final little walk with pictured below. So grateful we ended up with him during this process. He treated the same dog 7 months prior and cured his chronic vomiting /diarrhea which gave us extra time (best gift of all) to spend with our boy. Highly recommend Dr. Layne!

posted: 04/29/2021

Brian Womack (REALTOR, The Womack Team)

We have bringing our dogs here for years! They built a new facility last year that allws them to be more efficient. They always have amazing service, work so well with our dogs, and take great care of them. Highly recommended!

posted: 01/12/2024