New Hope Pet Vet
4.9 (272) 345 New Hope Rd SE, Cleveland, TN 37323, USAHours:
Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
How to Save Money at New Hope Pet Vet
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
| Rating | Provider | Total Review |
|---|---|---|
| 4.5 | AKC | 1,796 |
| 4.5 | ASPCA | 12,096 |
| 4.9 | Embrace | 19,739 |
| 4.9 | Fetch | 5,300 |
| 4.1 | Figo | 2,825 |
| 4.5 | Hartville | 179 |
| 4.9 | Healthy Paws | 11,021 |
| 4.8 | Lemonade | 822 |
| 4.6 | ManyPets | 2,413 |
| 4.7 | MetLife | 8,172 |
| 4.8 | Nationwide | 24,722 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 8,866 |
| 4.8 | Pumpkin | 3,064 |
| 4.6 | Spot | 10,798 |
| 4.9 | Trupanion | 55,032 |
| 4.8 | Prudent Pet | 2,655 |
| 4.3 | Adoro | 4 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google
Hands down the best vet practice I have used. Both my GSDs and my mother in law’s Yorkie have been treated. The entire staff is the epitome of kindness and professionalism. Drs Bain (GSDs) and Casey (Yorkie) are amazing and will go out of the way to accommodate pet nuances. The support staff is amazing and the entire operation is dialed in.
posted: 12/13/2025
I have used New Hope in the past for my dog. I was always happy with their service. Today they went beyond good service, and provided excellent care. I found a stray dog on my road, and after trapping and keeping her confined while I figured out what to do, I realized she had puppies. My neighbors and I banded together to find the puppies, and I brought them to the office to be aged to make sure they could be rehomed safely. They helped no charge, and dewormed them for free, even though I was willing to pay. The puppies were seen quickly by Dr. Bain to confirm they were healthy, and a vet tech handled each pup, and reviewed the concerning puppy for more time. Polk county has a severe stray dog problem, and they pitched in without concern for themselves. Thank you, Momma dog did her best to make healthy puppies, and I know she appreciates your help. I do as well. It’s on us who live here to handle stray dogs as we do not have a humane office, or animal control- and I very much appreciate them helping in the ways they could.
posted: 01/27/2025
I will be forever grateful to Dr. Bain, Dr. Casey, and Dr. Heise for saving my German Shepherd’s life. She was diagnosed with cancer and had to undergo a long, complex surgery that included amputating her leg. It was one of the hardest things I’ve ever gone through, but thanks to these amazing doctors, she made it through safely and is now on the road to recovery. Their kindness, compassion, and expertise were beyond anything I could have hoped for. They truly listened to every concern, answered all my questions with patience, and always made time for me—even picking up the phone when I called, no matter how busy they were. I felt 100% supported and knew my dog was in the best hands possible. Dr. Bain, Dr. Casey, and Dr. Heise are not only brilliant surgeons—they are caring, dedicated people who clearly love what they do. I can’t thank them enough for giving my girl a second chance. If you ever need exceptional veterinary care, I highly recommend this team. They are simply the best.
posted: 07/02/2025
The very best Vet. Kind…compassionate…caring…listens…Dr Bain is wonderful. His staff are efficient and friendly. Liz…Emma…Harrison…thank you. I highly recommend New Hope Pet Vet. There are others that I’m not sure of their names but they have all been great. Thank you to everyone.
posted: 11/29/2025
Highly recommend to others! Have a dog with a unique health issue and transferred care from another city. They reached out to my previous vet to understand the situation before we arrived. I was allowed to be present when they drew her blood as was the case with my previous vet. They were very professional, gentle and kind to my fur baby ❤️
posted: 10/13/2025
Veterinarians in Cleveland, Tennessee
Acqwon Patrick Pet Care & Vet Services
55W2+8W, Cleveland, TN 37312, USAAnimal Medical Center
3350 Henderson Ave NW, Cleveland, TN 37312, USA(423) 479-4744
Appalachian Animal Clinic
2160 Spring Place Rd SE, Cleveland, TN 37323, USA(423) 479-4760
Bradley Regional Pet Imaging
2370 N Ocoee St, Cleveland, TN 37311, USA(423) 472-4261
Bradley Veterinary Hospital
5527 Georgetown Rd NW, Cleveland, TN 37312, USA(423) 479-2051
Community Animal Hospital
2845 Westside Dr NW, Cleveland, TN 37312, USA(423) 472-3252
Creekside Veterinary Hospital
2987 Hunting Dr NW, Cleveland, TN 37312, USA(423) 709-7979
Dixie Day Spay
182 Airport Rd, Cleveland, TN 37312, USA(423) 476-7122