Animal Medical Center

4.6 (263)
3350 Henderson Ave NW, Cleveland, TN 37312, USA

Hours:

Monday: 7:00 AM – 6:00 PM

Tuesday: 7:00 AM – 6:00 PM

Wednesday: 7:00 AM – 6:00 PM

Thursday: 7:00 AM – 6:00 PM

Friday: 7:00 AM – 6:00 PM

Saturday: Closed

Sunday: Closed

How to Save Money at Animal Medical Center

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.5 AKC 1,796
4.5 ASPCA 12,096
4.9 Embrace 19,739
4.9 Fetch 5,300
4.1 Figo 2,825
4.5 Hartville 179
4.9 Healthy Paws 11,021
4.8 Lemonade 822
4.6 ManyPets 2,413
4.7 MetLife 8,172
4.8 Nationwide 24,722
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 8,866
4.8 Pumpkin 3,064
4.6 Spot 10,798
4.9 Trupanion 55,032
4.8 Prudent Pet 2,655
4.3 Adoro 4

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Adam

My dog recently became violently ill all of a sudden. I called the next day and was told to bring her in right away. Ultrasound revealed she had pyrometra, which is life threatening. They performed emergency surgery that day and 4 days later I’m happy to report she was back to her normal, rambunctious self.

posted: 08/28/2025

Lamar Trotter

We love our veterinarian. We've used Animal Medical Center for many years and for many pets and have always received the best care. The change of ownership was so smooth that you didn't even know unless you were told. The recent face-lift of the facility looks great as well. Our dogs are in the very best of hands.

posted: 07/18/2025

Kellie Yelton

Oh my I am so so disappointed and upset I bring my Pitt Swoop in for a skin condition on his back rear she looks at him and said he is allergic to flees ok he is 5 yrs old never had this problem before but ok she gives him a $41 flee pill and told me to get him zyrtec 3 a day ($21 a small bottle) and charged $52 for the visit so over $100 and a week later he is looking no better at all so I take him back and she said I needed to give it more time AND WAS GONNA CHARGE ME $40 MORE!! So now here we r 3 weeks into pour Swoops itchy red back and no difference he still scratches and chews like crazy we treated our home for all bugs our little dog I got her a 3 month pill so no flees and he is still suffering now im gonna have to start all over with a nother vet and we just dont have $ like that very disappointed with this place

posted: 11/08/2025

Caitlyn

I'm extremely upset and disappointed by the service I received for my cat. We came in around May and were told he has a urinary tract problem and he needed immediate assistance with a possible blockage. He had been going to the bathroom fine but just behaving weirdly. The vet there assured us he'd be fine after the treatment. I even brought him back a week later after spending $600+ on him because he still wasn't well. She looked at him, no further testing, and said he was fine. So after he KEPT declining I took him for a second opinion after a few more days. HE HAD CANCER!!!!!!!!!!!!!!! Shame on you guys for not doing deeper research and putting us through such a miserable time feeling we had hope for our fur baby. On top of making his last days MISERABLE! He was so doped up from the pain medication and completely out of it. Next time dig deeper into a problem, a simple ultrasound told the other vet our worst nightmare. I'm writing to you now because it was INCREDIBLE HEARTBREAKING. JUST BECAUSE ITS A MALE CAT DOESNT MEAN ITS ALWAYS A URINARY TRACT INFECTION! I hope no one ever has to go through this, PLEASE IM BEGGING TO DIG DEEPER FOR PROBLEMS INSTEAD OF WASTING PEOPLE'S MONEY AND GIVING PEOPLE FALSE HOPE!!!!!!!!!!

posted: 08/06/2025

E dubbs

Monday morning, my sweet lab woke up and couldn't walk. We waited anxiously for them to open at 7 and they were so kind on the phone. We were able to be worked in after 8am. We saw Dr. Richmond and her team. As soon as we walked in, we were greeted with kind staff and they even helped us carry her in with an animal stretcher. I have never met a more kind vetinarian and one who would truly listen to us. She ran a panels/bloodwork on our dog that had never been ran and she caught that my dog had hypothyroidism. Since 2021, my sweet baby has had issues with her GI and her joints, and thanks to their staff, we are finally on a true road to recovery! I cannot recommend them enough!!!! This is her before in the car on the way to vet not walking and next day STANDING next to the couch wagging her tail!

posted: 07/24/2024