Pittsburgh East Animal Hospital

The Vets and Staff at Pgh East are tops.... compassionate, caring and love the pets in their care. Sebastian had dental cleaning and several extractions with zero hiccups. My worries were relieved when the surgical assistant carried him to me. THANK YOU !!!

posted: 10/15/2024

Dr Dinger and staff are so amazing. We have taken our pets there for several years. They are compassionate when we had to put our cat down. They have taken such good care with our new fur baby. They always take time to care for our animals and be compassionate to our needs.

posted: 07/12/2024

I recommend PEAH to everyone I know -- we love Dr. Dinger!! Special shout out to the techs, Mary & Cristie, who are always so kind & compassionate, especially helping me juggle two nervous Golden Retrievers at once :) Forever grateful knowing my babies are in such good hands here

posted: 09/13/2024

After at least 4 pets being treated here, I no longer recommend this animal hospital due to the most recent unprofessional treatment my puppy and I received from Dr. Dinger and the office staff. I was not being "demanding", nor was I trying to give the office staff CKC, and TLR, a "hard time". (They put this in their notes, which I read when I asked for all 3 of my dogs' records to give to a new vet.) I was being assertive and advocating for myself to find out what was wrong with my pup and what I needed to do to help her. Did she need medicine? Is she contagious to my students, family, and other dogs? Can I come and pick up the medicine so I can help her get better? I didn't know what was wrong with my 4-month-old puppy but I was treated by the office staff like I was a bother or annoyance for wanting to care for my pup in a timely matter. All Dr. Dinger had to do was call me back and give me 30 seconds of her time, but she wouldn't. I called 3 different times and waited on hold for 30 minutes before the call was disconnected. When I went into the office, Dr. Dinger said that she was busy and was going to call me "when she got around to it". She was both rude and hostile toward me in her demeanor and comments. Because of this incident and the fact that it is so very hard to schedule an appointment in general, I believe that Pittsburgh East Animal Hospital no longer has the capacity, staff, and professionalism needed to give all clients proper and professional care. I also think that they need to update their business model so that Dr. Dinger / doctor on duty, is not the only one who can attend to the needs of their clients. No client should have to be treated the way I was. I felt disrespected, ignored, dismissed, frustrated, and hurt. I also feel mocked after reading the staff notes regarding their (the front desk staff), version of what occurred. I will now unfortunately begin a search and find a more caring, compassionate, and professional vet hospital somewhere else. Addendum: Wow! I just read A LOT of reviews on this site and there are MANY complaints against Dr. Dinger and the office staff! I am not the only one. What a disgrace!

posted: 07/12/2024

I have been a client of PEAH since 2005. Currently have 3 much loved dogs and had a number of "puppies" who have been part of our family who are still loved and missed every day since crossing over that bridge. The one thing all of them have/had in common is that they have received top notch care from the doctors and staff at Pittsburgh East. Two of my dogs had serious health issues and Dr. Dinger diagnosed, treated and extended their lives and kept them happy and in good health. I can't begin to say how very much I appreciate Doctors Dinger and Pope, the techs and staff at PEAH. I am always treated with the utmost courtesy and respect and would never take my dogs any place else because I want the very best care for them and this is where they are going to get it. Taking care of your animals is a two way street - the staff does theirs and its up to us as owners to do ours as well.

posted: 07/12/2024