The Ark Veterinary Clinic

Had the most amazing experience after going through a nightmare at another local vet and losing a puppy. The DR and staff here were kind, compassionate, and went above and beyond for my 3 week old frenchie puppy. Could not be happier and more grateful for my experience. You guys are angels!

posted: 05/28/2023

The Ark Veterinary Clinic has an amazing, informative, and accommodating front staff as well as kind, compassionate, skilled assistants and techs. Dr. Mercer was so kind and clearly knowledgeable about all things dog (I’m sure about other animals as well, but we only talked dog since that’s what I brought) and the fact that Dr. Mercer spent meaningful time with Marshmellow and helped to educate me on the best way to support our new family member impressed me so much. I highly recommend this clinic and Dr. Mercer.

posted: 05/01/2023

We are so happy to have this vet office in our community, especially with very accessible open hours. We have a very nervous and reactive dog and it’s always stressful making appointments for his healthcare. The entire staff at The Ark is very aware and accommodating, and we appreciated that our vet and the techs took the time to talk with us, let him adjust to their presence, and work with us to get him in and out as quickly and least-invasively as possible. This clinic is clean, quiet, and easy to get to.

posted: 08/16/2023

Had my first visit with Dr Byers yesterday. I have a cat with a chronic upper respiratory issue and I have sought A LOT of care for him over the past 3.5 years at other clinics. For the first time, I feel like we are on track to actually diagnose the underlying issue and I was provided medication and supplements that are already managing symptoms better than I've been able to do with all of my prior visits. I felt like I was listened to, not only by Dr Byers, but every staff member I've talked to. I had some confusion about the supplement suggested and Dr Byers called me yesterday afternoon and talked to me for several minutes until I understood. It took me 6 days and 4 phone calls at my last vet to get a response for a question I asked and the response I received was about the wrong cat, to demonstrate the difference. To say I am overjoyed with service and attention my cat and I received is an understatement. I was also able to get him in within days, even with the possibility that they could sedate him later in the day if he was not possible to examine. Fortunately this was unnecessary, but that they had options and appointments available was great. Plus the clinic itself is lovely, comfortable and clean. I am so happy I transferred to this clinic.

posted: 07/17/2023

The Ark Vet in Eugene has the most nicest and professional receptionist and medical staff. They have always been very quick and knowledgeable of every situation that I have been seen for. I definitely would recommend anyone with a dog or cat to check them out.

posted: 06/18/2023