Birch Street Animal Clinic

I had been taking my dog to this clinic since she was born in 2013. They put my dog’s mom down of cancer in 2015. My dog’s aunt had a 10lb mass pulled out of her just this last year. All of this happened at this clinic is my point. About a year ago I took my dog in because I was concerned about a fatty tumor that had grown pretty fast, they told me that me dog was just over weight and needed to obviously loose weight. She would run around the yard all day. Now, it was about four months later or so, she started to get upset when she was moved like she was in pain. I took her in again to get checked out and reminded them both times about both her mom and her aunt. Again, I was told that she was just over weight and needed to loose weight. I refused to take her back after that point, because I knew they would tell me the same thing and do nothing but take my money and waste my time. They went down hill about 6 years ago after their long term assistant left the clinic. These new assistants are not good at all. The vets here don’t listen to your concerns at all. They ride you off and act like you don’t know your own animal. We are now at today… my dog was looking very down and depressed, she won’t really get off the couch, basically stopped eating and drinking water, and she wasn’t even taking her bone to help clean her teeth. I knew better then to call this clinic to get her checked out. I call a vet hospital in Oregon City who got her in about two hours before her appointment just to help me figure out what was wrong with my dog. They did blood work and found her white blood cells at 192 and the bacteria that fights infections to be about 98(?). The vet at the hospital explained to me that her numbers were about 10x the normal amount and that she most likely had cancer. The next day the ER vet’s confirmed that she had cancer and I had to say goodbye to my dog. That all happened two days ago. The point of that part is to say that IF Birch St would have just offered to run blood work that they could have caught the numbers being abnormal and could have prepared me for loosing my dog kind of soon. Instead they rode me off and didn’t even validate what I was telling them. They acted as if I was crazy instead. This wasn’t the first animal that my family has had that this type of thing happened to. I told everyone in my family to go else where if they think there could be cancer in their dogs. My dog is the last animal I will ever take to this clinic. Her dying of cancer the way she did was my last straw with this clinic. I’m super disappointed that they went down hill they way they did and my dog had to suffer the way she did at the end.

posted: 08/14/2023

I’ve been bringing my dogs here for 10 years now and my daughter has been coming for 16 years with her pets . Doctors Dax and Jared are like family to us . They along with the great staff take the Best of Care for our family and the dogs are family. Their care it’s about the pet and what’s best for them . Oliver is 18 years old Littlebit is 10 years old, Blue has passed Harlequins is 6 years old I think.

posted: 02/24/2023

Most friendly vet I’ve ever had. All of our pets have loved their visits. Staff treats you like family. Their dogs behind counter are great and friendly.

posted: 05/28/2023

I called today to set up an appointment for our new puppy. The guy on the other line was very rude, he told me he wasn't taking a new client which is understandable. I stated that the account would be under my GF name. Which he found but didn't know if it was going to work because we haven't been there for a couple years. The issue was how rude the guy was over the phone and trying to push me off the phone without letting me explain that the account wasn't under my name. That being said I figure I'd try somewhere else.

posted: 07/14/2023

Been coming to this vet for 12 plus years. Prices are reasonable. But the Vets are great with dogs and always there to answer and questions or concerns I have about my pets. Would highly recommend them!!

posted: 04/24/2023