Mt Bachelor Veterinary Hospital

Kirsten Groener

Our experience with Dr. Rex at Mt. Bachelor Vet Hospital including his staff was great. We had taken our dog to two other clinics for vaccines and felt intense sales pressure for teeth cleaning. We felt their techniques were over the top and made us very uncomfortable. We had heard very nice things about Dr. Rex and decided to check it out. This time our purpose was to have our little dogs teeth checked. There was no pressure or lectures given. We made an appointment and our little dog was treated well and some extractions were necessary. We were very pleased with the outcome and what we felt was a reasonable price. We highly recommend Dr. Rex and his very friendly staff.

May 25, 2023

Colleen O'Connor

So appreciate Dr. Rex and staff - I have been a client for years because they are so good at taking care of my fur babies 🧡

Aug 7, 2023

Sasha Spektor

I have been taking my two dogs to see Dr. Rex since moving to Oregon 1 year ago. My older dog, Dexter, has recently experienced some health issues and has had to come in on short notice multiple times in the past few months. The front staff are always friendly and remember who my pup is. They are extremely accommodating in fitting me into their busy schedule and always go the extra mile for him. The main reason we love Rex is because he is extremely knowledgeable and stays up to date with changes in medicine / science. He is someone who will look into an issue by calling a colleague, doing the research, and getting back to you with new answers. I trust his expertise and many years in this business. He is a straight shooter, thorough and he is honest. What more can you ask for in a vet? If you have a puppy or senior dog and do not have insurance, I highly recommend taking advantage of their senior and puppy packs. They pay for themselves if you are getting vaccinations, neuters/spays, or dental cleanings (for senior pack). Muriel, Stephanie, Dr. Rex, and all other friendly humans who I've had the pleasure of working with this year: thank you for all that you do for my babies. I am grateful to have found a loving veterinary practice in Bend.

Jan 18, 2022

Teri Crandall

Best place ever to take your dogs. Dr Rex and his staff are very loving and kind. Their pricing is very reasonable as well

Aug 3, 2023

Christie Kimsey

URICH'S RESPONSE IS FULL OF LIES! It's no wonder given his unprofessionalism and lack of skills. Save your pets and take them to one of the MANY other competent and skilled veterinarians in Bend. When my pets had dentals it seems rather than clean the teeth that are healthy he just pulled them all! I do not recommend this place for surgery. Urich said he doesn't like to do spay or neuters because his "fingers are too big." As far as knowledge, I also feel Urich lacks in this department. I have a small toy poodle, Teddy, that is 12 years old. Urich has been his provider for 6+ years. As long as I have had him. In 2016 Teddy was seen for a persistent cough. Urich said Teddy has allergies and treated him accordingly. Teddy did not improve. Teddy was seen several times since 2016 for the cough which still did not improve with the treatments he was given at Mt. Bachelor Vet. Last summer Urich diagnosed Teddy with dilated cardiomyopathy by an x-ray. This was devastating news as it meant Teddy would have less that 2 years to live!He treated him and Teddy did not improve.To me, the diagnosis didn't seem to fit Teddy's symptoms and I decided to take him to a cardiologist after the failing treatment provided by Urich. The Doctor that provided care said test results showed no heart disease at all! This was great news however I still needed to find out why he was coughing so much. I then took Teddy to a internal medicine vet.Teddy was diagnosed with collapsing trachea. A horrid condition that is exactly what it says. He was treated with hydrocodone to help with the coughing. It didn't do much except make him drowsy. I took Teddy to a new vet and he was prescribed Cerenia for the coughing and it is working very well! Wolfy, my tiny Yorkie who also was treated by Urich since 2016, had what was called a perianal growth. Urich said he should have it removed and biopsied. I scheduled the surgery with Mt. Bachelor Vet. The morning of surgery I took Wolfy in and Urich said that he wasn't comfortable doing the surgery so I then took Wolfy to another so called "specialist" in town and scheduled the surgery after MUCH contemplation. I was concerned about Wolfy also having collapsing trachea but my concerns we're dismissed and I should have listened to my gut instinct. Wolfy had the surgery on December 9th and the growth turned out to be benign. Wolfy was given a powerful pain medication upon returning home which caused him to have respiratory arrest only 36 hours of being home. He died in my arms while I was driving him to VRCCO at 12:15am on December 12th. The place where he had the surgery and was given the fatal medication by Bronwynn Fulligar. He should have NEVER been given this medication and the surgeon should have taken my concerns more seriously.There is more to the story and it isn't over yet. Collapsing trachea is more common than we know, unfortunately. It is extremely common first in Yorkshire Terriers, then poodles and miniature pinscher dogs. Other small breeds can be afflicted as well although it seems more prevalent in purebred dogs. So please use this information to your dog's advantage. I sent Urich an email explaining this to him the entire events. I also asked in the event that a pet was misdiagnosed what was his protocol? Is the money returned to the pet parent? I requested that he return the money I had paid for his misdiagnosis. He ignored my email. I called Mt. Bachelor Vet office and asked if he received my email.They said they had. I told them I received no response. I told them I would send it again and requested that they could make sure he received it.Again he ignored my email and I have received no response to this day. I too have experienced many of the events with Urich that others have described.This kind of thing has to stop! Veterinarians cannot continue to get away with this type of carelessness! The only reason they do is because our pets can't talk! Oh if they could talk! Please choose a Veterinary other that Mt. Bachelor Vet Hospital that is more compassionate and capable.

Jun 23, 2022