Banfield Pet Hospital

4.3 (206 reviews)
27370 Center Ridge Rd, Westlake, OH 44145, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,230
4.9 Embrace 19,973
4.9 Fetch 5,921
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,266
4.8 Nationwide 25,712
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,353
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,551
4.6 Spot 11,597
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.3

206 reviews

I took my dog, to the Banfield pet Hospital in Westlake Ohio on May 26, 2022 for a dental prophylaxis at a cost of $462.22. In September her mouth blew up with an abscess I called Banfield to get her in and they couldn’t see her for 10 days and said maybe I should go to an emergency clinic. That’s not how you treat patients that have been there forever. Looking back at the dental cleaning that they did in May. They did not do any bloodwork before hand. I was able to find a veterinary hospital that specializes in dental work. They took Molly in did full mouth x-rays found that she had three abscess teeth and four teeth very very loose, so they all had to be removed. My husband is a dentist, so we are quite aware of teeth and problems. My poor dog had should not of had to suffer with abscesses and loose teeth, that should have been found when she had the prophylaxis in May. Needless to say, I am very displeased with Banfield, and would not recommend them to anyone. So glad we were able to find a veterinary practice that actually cares about the animals instead of the money.

Nov 9, 2022

The veterinarians and support staff are professional, super friendly, animal lovers and people friendly as well. When we enter the facility we are greeted with friendly smiles and excitment from them about our pets. Our 2 dogs love going there because the staff puts them at ease with treats and gentle, calm handling. We like the fact that we get to stay with our dogs during the visits and appreciate the tender loving care they get. Thank you Westlake group!

Jan 22, 2023

Took my doggie Zane there for the first time ever. I was scared at first because I just recently moved over here so I had to change his hospital to another banfield. The staff was amazing and very welcoming and attentive, they are THE banfield hospital and they weren’t located inside anything so it’s an actual animal hospital. Zane loved them and they loved him lol will be bringing him back for a teeth cleaning.

Sep 26, 2020

Please beware!!!! If the staff are rude you can only imagine the standards they hold to your voiceless animals in the back. Not speaking on the vets behalf. The staff whom I can't name, because they refused to give me her name, rolled her eyes at me and mocked me for the shocked look on my face when I was told that I couldn't go into the back with my puppy. I wasn't rude towards her just taken by surprise. Her response was unnecessary. I wouldn't want to leave my puppy in the hands of people who can't control their own attitudes. That to me says that they can't properly handle a scared animal that suffers from separation anxiety. Her response just screamed to me "please don't leave your pup in her hands" I understand that's Banfield protocols but the response she gave to me reassured me that this is not the right place. Again animals can not speak for themselves and I hope that corporate can reach out to these employees (the one that was extremely uncalled for and the second one that yelled at me to leave because I had asked for the other girls name) and help direct them in a positive way to learn to understand and to show real care and compassion. This was a terrible experience and sadly I wouldn't return to another Banfield nor recommend them.

Feb 28, 2023

I have been here a few times with two of my cats. One of them had to be put down and everyone was very caring and supportive. Each time I've been here the staff is always friendly and nice. I've been to three different Banfield locations (this one and two in Phoenix, AZ) and have been pleased with each one.

Apr 22, 2023