North Coast Vet Specialists

Kathleen Laird

My husband and I took our pet to this facility for an emergency ultrasound based off a recommendation from our primary vet. Our dog was rapidly going downhill and needed to be see urgently. We took him in Monday 2/6/2023 and were welcomed into the office by Dr. Hammer and his staff. The visit concluded with a fairly expensive blood test and we were informed that we would be contacted tomorrow (Tuesday 3/7/2023) about the results. We unfortunately did not hear back until Friday. We were not given any answers other than we would get call at the end of the day. Yet, every day passed without a call. Once we heard back on Friday, we were told he had liver disease and would need medication. The prescription was to be filled that day, Friday 3/10/23. We went to the pharmacy and were disheartened that there was no record of his prescription. Very frustrated at this point, my husband left a voicemail with the office because they were closed for the day. He was factually assertive, he did not swear, threaten or yell. The night of 3/10/23 we received another call stating there must have been an issue getting the prescription filled. Understandable I suppose, but here is where things get interesting. Dr Hammer then put his wife on the phone to explain that she did not appreciate the voicemail my husband left. Never once were we offered an apology or true explanation…My husband asked for the phone and proceeded to talk with her about our experience - we were told we were out of line for asking for better communication from the office and that we clearly we’re not a good fit for the facility. As dog parents, we just wanted answers in a timely manner about our dog. We were told he was an emergency patient, but did not receive emergency care. We thought it was rather unprofessional and honestly concerning if this is what they consider acceptable care and communication.

Mar 10, 2023

A. C.

After searching tirelessly for a different veterinary oncologist in Ohio for my sweet girl, Ellie, I’m happy and relieved to say we found one of the best. Dr. Hammer is absolutely incredible. He’s patient, kind, very experienced and knowledgeable. It’s obvious he’s passionate and truly cares. He listened and talked with me about my worries and concerns, and was kind and understanding. He was gentle with Ellie and I could tell right away that Ellie liked him. Dr. Hammer had a much more positive outlook on Ellie’s prognosis than our previous oncologist. He made it easy to understand everything, so I didn’t leave feeling confused and anxious. I left feeling confident in her treatment plan and relieved to have found a veterinary oncologist that truly cares for Ellie and me. It’s also very clean, and the receptionist and technician were both kind and personable. It was a great experience. Thank you so much for all you do!

Sep 30, 2021

Jen Wolford

Nice staff, clean offices. I'm grateful we have an animal oncologist so close to home. We had our 13 year old border collie treated for a malignant oral melanoma and she's doing great over a year later. Marley and I thank you! Update: Marley is now almost 15 and we just saw Dr. Hammer for her last Oncept booster. We can't thank Dr. Hammer and his wonderful staff enough!

Jun 20, 2022

Gregory

Dr Hammer did an excellent job and give me a good advice from my dog Annie so she's doing good right now so thank you for your service we all take care and have a Happy Thanksgiving weekend coming up bye-bye

Nov 8, 2022

Pat Meelich

Dr Hammer gave me an extra year with my boy. He is the most knowledgeable dedicated compassionate Vet have have ever met, and I have met many.

Apr 5, 2023