North Royalton Animal Hospital

The staff took excellent care of our dog Lucy up until the very end. She had an emergency causing her to lose feeling and control of her hind legs and bodily functions at only three years old. Thank you guys so much for making her last moments happy and for being so supportive during such a rough time for our family ❤️🐾

posted: 07/28/2024

I was only at North Royalton Animal Hospital one time. Our beloved little chihuahua of 14 years was not doing well. We had taken her to our normal vet on Wednesday and was told by our vet that she was not doing well and she could" drop dead" at any minute. Needless to say I was not going to have this person take care of our furbaby. On Thursday, it was obvious that our baby was not improving with the medication and we took her to North Royalton Animal Hospital. The staff there was amazing and genuine. Dr. Travis and Destiny were wonderful. They treated us with so much understanding and support. Totally opposite of the other experience. We did have to put our precious girl to sleep which was devastating, but Dr. Travis and Destiny remained there to support us and give us all the time we needed. A few days later this wonderful gift came to my door. Our baby's paw prints, some of her fur for a keepsake, the flowers and a beautiful handwritten note from Dr. Travis. Just meant the world to us. Thank you again, Dr. Travis and Destiny for taking such wonderful care of our baby. I would also like to thank Judy at the desk for her kindness on the phone. She was very empathetic and understanding when I needed it. Thanks again.. We did receive our baby's ashes in a beautiful wooden box with her name engraved on it. Brought tears to our eyes.

posted: 06/04/2024

The staff took amazing care of our cat Toby, we unfortunately had to put him down last night at only four years old. When we went to pick him up, they put him in a box with a blanket and pillow as he held onto flowers. Very appreciative of the staff here, thank you guys! I would also like to add that they took our sweet meow meows fur sample and paw prints for us which was very thoughtful. I never would have thought to ask about this. Keep it up, NRAH!

posted: 11/07/2024

Staff was awesome. My dog had an emergency over Labor Day weekend and needed a recheck at a vet a few days after. This place got my fur baby in asap. Everyone was so kind and nice. The vet answered any and all questions. They even made the go home instructions very clear and understandable. I will be bringing my dog here from now on.

posted: 09/04/2024

We just started bringing our dog here and they are excellent. He was going to VCA, a bunch of hacks they were over there. Here at north royalton animal hospital our dog was cared for as they would have cared for their own pet i truly feel. They are experts in high anxiety dogs which our hound is, and have a side entrance where just us and our dog can wait thus reducing our dogs anxiety. They were transparent in pricing, and quoted up front so no major surprises upon pick up. Our dog was not over drugged here with sedative, they used as much as they needed to get the job done to keep our hound and staff safe, but not enough to take down a rhino. Dr Wood herself then called after his exam to talk to us about our dog, VCA veternarians never called, only assistants. To hear directly from the vet is very nice, as well as extremely nice, clean facility and lovely staff. Pricing is in line with every other pet clinic. I cant say enough good about our new forever pet clinic, and thank you to Dr Wood and her great staff who is also very knowledgable for caring for our fur baby!

posted: 11/08/2024