Bond Vet - Upper West Side at 91st Street

We’ve had only good experiences with Bond vet for both of our dogs. They were wonderful when we had to unfortunately put down our oldest, but offered so much compassion and reassurance, walked us thru the process of what to expect, so I couldn’t imagine a better experience for such a sad event. Our other pup has terrible anxiety with vet visits, and their whole staff are always so patient and understanding with her. Always friendly and curious, from check-in to check-out. They review pricing prior to any treatments which is nice. They typically also have same day appts or walk-ins which is especially nice compared to needing an emergency vet for a sick puppy. Highly recommend!

posted: 11/25/2025

I’m not going to lie, Bond is a bit pricey. With that being said, I continue to go there because the care they put into each visit is unmatched. I have an old senior cat who has a few health complications, but they always ensure that they handle him with care, gentleness, and compassion. I have only had positive experiences at Bond. They sit down with you and lay out every single charge, why, and what you want to edit in terms of what services they will perform BEFORE performing them, which gives clarity always. Thank you Bond for caring for my little man. He means the world to me, and I know hes always in good hands.

posted: 09/24/2025

My husband and I took our three cats for their annual wellness exam at Bond vet on 8/5/2025. The appointment went well, and we told the vet that we were potentially interested in getting pet insurance. She gave us some recommendations and told us that they would be able to provide the insurance with our cats’ medical records with results from our wellness exam that day. So I went ahead and signed up for pet insurance. Yesterday, the pet insurance company sent emails to Bond Vet 91st Street requesting for each of my cats’ medical records. I was copied on the emails and was surprised to see Bond Vet responding that they do not have any of our pets on file in their system. I thought it was a mistake, so I logged into my account and took a screenshot of the names of my cats that were very clearly listed on my profile, as well as their discharge summary. Even with that, no apologies or corrections were made. They simply continued to reply with rude one line responses stating that my cats are not listed in their system. How do you have the audacity to deny that my cats are Bond vet patients and refuse to send our pet insurance company our cat’s medical records when I have receipts, payment invoice, discharge summaries and screenshots showing that my cats are clearly listed on my profile when I log on to my account on your website. This is ludicrous and I never want to deal with your rude staff or your overpriced and incompetence services ever again.

posted: 09/05/2025

When my little girl, Lulu Mae—a 5-pound Yorkie—suddenly fell under the weather, I was in a panic. Thankfully, I was able to get an emergency appointment at Bond Vet Upper West Side on 91st Street. I had booked a 5:30 PM slot, but they graciously saw me even earlier, and that made all the difference in a moment of real stress. From the moment I walked in, I felt truly heard and cared for. Deja welcomed Lulu Mae like she was her own dog—gentle, loving, and incredibly thorough. She asked all the right questions and made sure I understood every step of the process. Allison and Kaylia were also warm, professional, and compassionate throughout the visit, making a tough situation so much more manageable. And Dr. DeCrccio—what a gem. Knowledgeable, kind, and patient, they worked as a team to make sure Lulu got the attention she needed and that I left feeling confident in her care plan. Yes, it’s pricey—but for the level of care, attention, and genuine compassion we received, it was absolutely worth it. Thank you all for treating Lulu Mae like family. You have a loyal client for life.

posted: 05/02/2025

I appreciate being able to make a same day appointment for my pup. The individual working at reception could not have been friendlier both in person and on the phone. She welcomed us with a smile and was patient with us when checking out. I observed this type of care as she greeted others. The vet and vet nurse were kind and answered all my questions. I understand that vet care is expensive and often reviews factor that in; however, I was happy to see the costs of recommendations before agreeing. It can be shocking to say the least. I did not feel pressured into running extra tests and was given time to make a decision.

posted: 01/05/2025