Banfield Pet Hospital

4.2 (237 reviews)
609 Troy-Schenectady Rd, Latham, NY 12110, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 5:00 PM Saturday 8:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,230
4.9 Embrace 19,973
4.9 Fetch 5,921
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,266
4.8 Nationwide 25,712
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,353
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,551
4.6 Spot 11,597
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.2

237 reviews

Dr. Estrada was amazing! I feel so rude not remembering the names of the whole team. They got me in for an emergency visit for my dog within 2 hours of calling. The receptionist and vet tech were super kind. They made me feel better in a not so good situation. They explained everything to me, they provided estimates prior to doing the work. I very much appreciate what they did for us that day. We were treated as if they had nobody else coming in for appointments. I was never rushed. I left so happy and will share my experience with everyone. I truly hope the employees are treated the way they treated us because they deserve it!

Sep 11, 2023

In what world is it okay to order services that weren't requested! I had scheduled an appointment to have my dog's nails cut back. When I show up they're telling me I have to leave him and I was confused because it was just a nail clipping. Then I was told they were going to give him his vaccinations several months too early! And one of the staff said she was trying to be proactive and ordered them. This is the same staff member who scheduled him for a dental cleaning without asking! Walking into the lobby is so chaotic. They are overstaffed and the staff members just stand around chatting and pretend they don't even see you. My dog has leash aggression and when other dogs come in he barks and lunges. They don't seem to care. They pretend we're not even there! This drives me bananas. The last visit when I was there, he was all done with his vaccinations and I was trying to pay and none of the staff even acknowledged me. I stood at the counter for almost 20 minutes trying to get somebody's attention to ask where my dog is and how do I pay! Their front desk service has a lot to be desired! I cannot stand incompetence! These people don't care about the customers or furry patients that are coming in. All they care about is their social time.

Sep 28, 2023

I was there Friday with a new kitten. My soul purpose was to check her age because she seemed way to small. The dr looked at her, gave me food for her. Only concern was her temperature. On Sunday morning, my kitten passed away..

Aug 13, 2023

I’ve been so nervous to try BF after reading so many mixed reviews across the country. But many convinced to go to the Latham one and just give it a shot. My doggo can be picky with vets, and was just too scared of her old one it was becoming impossible to take her. She immediately did a 180 and LOVED the vet/ tech, was confused bc she was having a ball even when the needles came out! She was seen right away, explained everything in detail, they knew exactly how to not scare her if she wasn’t responding well to a check, nothing was pushed on me for more costs like I have in the past at vets- only the needed things. thanks a great first visit and experience :)

Aug 17, 2022

Our first born baby ( chihuahua) was saved by the talented Dr and staff for 1/5 th to 1/8 th of the price from other vets .it was a emergency surgery that was just supposed to be a check up and shots and now she is all set . Paige will be good as new in a few weeks. Love her and Banfield pet hospital in Latham

Sep 14, 2020