Grand Concourse Animal Hospital

I was very pleased with there services. My bill was costly but the manager helped with making a payment plan. The wait time was not a factor as I was taken in minutes after arriving. The vet was very nice and explained every step of the way. I highly recommend any pet owner to visit this office.

posted: 10/30/2020

I was a regular customer and I contacted them for help with my cat because she was very sick and I lot my job due to Covid and the refuse to work with me with a payment.. They're all about money 1st and animal lives 2nd, SHAME ON THEM

posted: 01/28/2023

They took excellent care of my very difficult to care for cat. They have always been good in the past, keep appointments on time, and they are straight forward with pricing. If you are driving make sure to give yourself enough time to find parking. Sometimes it can be difficult to find parking in that area.

posted: 11/24/2017

When I took my senior cat here for a yearly checkup, they told me he had low red blood cells. I took him because he had increased thirst and losing weight rapidly. We had not given him any changes in his diet and he was consistent but an elder cat so I paid about 400 total to do a kidney exam, and blood work. Things got so bad with him a year later that we had to put him to sleep to end his suffering and I did NOT want to bring him here because they seemed extremely money hungry and something was clearly wrong with my baby and I was told nothing after just being told he had low red blood cells. (I called to ask if I should be worried about his blood work and was told not to). The women that work here are so kind, but my problem is with the White Older Male doctor that handles medication and runs that place. After we were gathering to say our goodbyes the doctor came in with the medication to put our baby to sleep and after they put him on the table he grabbed everything rushingly and was about to kill our cat without saying any words of consolation or asking us if we needed a moment with him while he was sedated. We had to yell "WAIT !" as a family and after our goodbyes he did what he had to do. 3 Seconds later, he shoved our babies head and said "hes gone thats it" with such a heartless tone and walked away. He needs his license revoked because either he doesn't know how to keep his personal issues outside, or he's been doing this for too long to care about the relationship people have with their animals. Euthanizing an animal is not easy on any family, if you can't even be compassionate in a moment like this, let alone the poor service that led up to this moment, I can only warn others not to do this mistake. DO NOT Trust taking your babies here.

posted: 05/28/2020

They are great, love this place, they make you feel so wellcome.

posted: 04/13/2020