Banfield Pet Hospital

4 (129 reviews)
1581 Niagara Falls Blvd Ste 100, Amherst, NY 14228, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 6:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4

129 reviews

Since COVID we've had trouble finding a vet that would take new patients in our area. Our cats recently have had some eye issues and needed rabies vaccines updated. Banfield got us an appointment a few days after our initial call. The staff was great and took extra time to make sure that my daughter understood everything that would be happening with her cat. My daughter was concerned that she wouldn't be able to be with her pet during all of the tests that needed to be done but the staff assured her that they love cats and have cats of their own so they would take the best care of her. We received medications for her cat and were out in just over an hour. Great experience all around.

Jul 12, 2023

I’ve been a banfield customer for approximately 7 years and visited multiple locations and loved them, but this one is just awful. They NEVER answer their phones, prescribe incorrect medication, and take days to call you back. Luckily there is another location in Orchard Park that we can go to to finish out our plan, where they do actually answer phones AND call you back within the hour usually. If you are okay driving to Orchard Park, then give them a try, otherwise try any other vet in Amherst.

Jul 12, 2023

I signed up for the yearly plan to receive 2 checkups for my dog. Sometimes they are very busy. I always get my questions answered with no problem.

Oct 20, 2021

Nobody at the desks answers the phone. Ever. And if you try making your pet's 6 month checkup on the website, under the "reason for appointment" section, you only get 3 options: illness, injury, or new patient. So mix that with nobody ever answering and what you get is a 0% chance you're ever scheduling an appointment. Basically you have to drive there and plan your future visit in person. BUT BEWARE, when you walk in you will see at least one employee just standing there, next to the phone they refuse to answer. Archaic, embarrassing, and inexcusable.

Mar 3, 2023

I have a large dog that is very anxious about the vet, and particularly with nail trimmings. Managing his nails has been extremely difficult and has caused us a lot of anxiety and stress ourselves. The Banfield team on Niagara Falls Blvd went above and beyond to make my anxious pup feel comforted and cared for. Their patience and understanding was exceptional. Thanks Banfield!!

Dec 31, 2022