Banfield Pet Hospital

3.9 (158 reviews)
190 NJ-10, East Hanover, NJ 07936, USA

Hours

Monday 8:00 AM – 5:00 PM Tuesday 8:00 AM – 5:00 PM Wednesday 8:00 AM – 5:00 PM Thursday 8:00 AM – 5:00 PM Friday 8:00 AM – 5:00 PM Saturday 8:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 16
4.5 AKC 1,800
4.4 ASPCA 12,204
4.9 Embrace 19,947
4.9 Fetch 5,811
4.1 Figo 2,862
4.4 Hartville 182
4.9 Healthy Paws 11,318
4.8 Lemonade 832
4.6 ManyPets 2,416
4.7 MetLife 10,884
4.8 Nationwide 25,582
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,252
4.8 Prudent Pet 2,845
4.7 Pumpkin 3,475
4.6 Spot 11,470
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.9

158 reviews

Distance and location is good. Doctor's are good. Staff fair, as expected but no as above. Expecting more understanding, patience, compassion, informative. I want to add that our beautiful companion Yorkie terrier Bella Perez passed on in March, never received a call from Banfield, my daughter tried several times to contact them when we were struggling with her health issues, unprofessionalism was very low. Appts as a emergency poor, we requested blood work for an emergency surgery kidney stones waited time one week was never performed because we had no choice to look for other options, found a clinic who took blood and noticed Bella needed to get fluids injected. So we went back to Banfield and they refused to do it, they instead told us to take Bella to a hospital,which we did. We took her to Oradell hospital which she was seen and was admitted for test, fluids, all her vitals we're low, she had not only bladder stones but heart and kidney failure. So many years seen by Banfield only on professional lady doctor was the one that noticed her bladder stone of a greater size, weeks before this happened. We did everything in our power to keep up with vaccines, check up years after years, we had since she was a baby, we lost our Yorkie, we had to let her go, we know she was over her years but a lot of things need to be addressed on this situations so ppl be aware and prepared. Our Bela Perez l was everything to us , specially my daughter lost her friend for life, till today we cry. No even one call from them at least to tell my how sorry they're. Or sorry for your loss. The iconic thing is that we're stuck with the insurance for a whole year because they don't let us cancel.

Apr 16, 2024

Their “drop-off” appointments are the most ridiculous concept ever. Even if you make an appointment at a certain time, it still takes 4 hours because there are clients before you. When requested to see the “vet” the front desk people get all frizzed up and make excuses as to why you can’t see the vet. I would not recommend going here. Please save yourself your sanity and save your beloved pets. They deserve better service than this. I wont be surprised if this place gets shut down soon.

Jan 19, 2024

Their service is not at all worth the price. Be careful what they are charging you for. Zero communication as well. I ended up on collection because my card on file expired, and they didn't even notify me.

May 2, 2024

My Experience with Banfield is great I have never experience anything negative, they take my dog, I just like Banfield and I always tell my friends about Banfield and that is the place to take your pet

Apr 4, 2024

We've had a decent experience with them overall but then we didn't have any major health issues. Front desk can be on and off. Back office has been nice previously. Their scheduling system needs to be improved big time! They are overbooked every time we visit and there's a wait of 2 hours to pick up your pet.This is unacceptable for a scheduled appointment that there are 4-5 dogs ahead of you when you arrive! When checking in after an hour and finding out that your pet still hasn't been seen with him just sitting and anxiously waiting in a cage surrounded by other barking dogs, you know something is just not right. Instead of offering an apology and compassion, they just state in your face that you signed a contract permitting that. Wow. In a place like that compassion for the pets and respect for their clients time should be their #1 priority. I'm feeling disappointed after today's visit.

Oct 23, 2023