Banfield Pet Hospital

4.2 (133 reviews)
2875 W Hwy 74, Monroe, NC 28110, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.2

133 reviews

HORRIBLE! DO NOT DO IT! THEY SUCKER YOU INTO A WELLNESS PLAN. It is Nearly impossible to cancel even though they tell you that you can cancel within 2 days and make it sound easy, it's not at all. I ended up paying $400 for an office visit blood work an antibiotic and shampoo. I had a free office visit coupon and they told me I couldn't be used since I canceled the wellness plan. The nurse And doctor were very nice, but you could tell. They only want to sell you the wellness plan that is their main goal.

Sep 13, 2023

Great customer service from beginning to end. So convenient. Right inside Petsmart and next to fantastic groomers . Moved from Raleigh area to Monroe and couldn't be happier about it.

Oct 7, 2023

Website says that you're open and after 30 minute drive find out what the sign on the door that you're closed. Woman sitting with dying cat also ridiculous not to have updated your hours on Google. Also called beforehand and there was no update to the hours on the voicemail.

Sep 2, 2023

The lady at the front desk was rude to us the moment we walked in. The vet and nurse seemed very nice but they did not put our carrier back together after taking him out of the room and bringing him back. We checked out spent over 200 dollars signed up for the health wellness pan. As we were walking to the front the cat carrier bottom fell off and our already terribly upset anxious cat to the floor. Employees from pets mart and banfield watched and the lady at the check in counter was laughing looking straight at us. Did not approach or even try to help us or offer an apology. Wi went back to the desk and asked for a supervisors number. The lady stated she was the lead at the moment ND asked what happened I told her you already know what happened as you laughed and watched us try to scramble and get everything back together. She claimed she wasn't laughing at us and gave an empty apology and stated she would let them know in the back what happened that Noone is available to help me further until tomorrow 9am.i will never ever return here.

Jun 26, 2023

Do not get the optimum wellness plan. I tried to cancel last year, and they keep charging my credit card. It is very difficult to cancel. So far $500 down the drain. They tell you to call a number that promises to call you back. Then they don't call! It's not worth the money or the hassle.

Jul 5, 2023