Banfield Pet Hospital

4.1 (250 reviews)
6000 Village Park Dr Ste 110, Knightdale, NC 27545, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 7:00 AM – 5:00 PM Sunday 9:00 AM – 5:00 PM

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,184
4.9 Embrace 19,916
4.9 Fetch 5,712
4.1 Figo 2,853
4.4 Hartville 182
4.9 Healthy Paws 11,269
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,419
4.8 Nationwide 25,440
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,156
4.8 Prudent Pet 2,814
4.7 Pumpkin 3,410
4.6 Spot 11,364
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.1

250 reviews

It’s been a yr and I have really enjoyed taking my babies Coco and Kali here. As is everywhere you go these days, no matter where you go, shortage of staffing abounds, but they make every effort to accommodate your schedule and needs. Love the Vet Doctors as well as the staff. Always friendly, helpful, patient, and careful to be sure to deliver the best level of care.

Aug 27, 2023

Nee

Nee

Edit: thank you all for listening to me and actually getting my dog an X-ray and sending her to a specialist. Other vets ignored me bc she’s so young. Hopefully we can get her the care she needs soon This place was a much better experience than our last encounter at a nearby banfield. My dog has bad anxiety and they let me take her to a back room to calm her before her appointment and it was fine she had no issues going with the nurse. The doctor and her got along and she said she had no issues. Thank you all for taking care of her so well.

Oct 25, 2023

This establishment held our very sick dog for hours & when it was time to pick her up told us that no work had been done because they needed to wait for consent and payment review. Any other location has always called prior to pick up time to ok charges and treatment. Instead they chose not to provide our dog with care and stated that they would continue with services on the next appointment date! Extremely UNACCEPTABLE and a waste of our time. Do not bring your pet here!

Oct 28, 2023

I would highly not recommend!! DO NOT SUPPORT, not personable and no ethics! This is a production base practice. The prices are high, their membership is almost a scam! Everyone I have explained my experience to jaw dropped and asked me why did I take my puppy to Banfield!! You can not cancel membership in office you have to call a number that the wait time was over 1 hour to speak to a live representative. I had to cancel my membership via text message service after hours trying to reach someone during my time at work and before the 4 day dead line to cancel my membership because my puppy will not return! You are not welcomed behind the door with your pet. You never see the veterinarians face only spoke via phone call. I had a drop off appointment both times that took 4+ hours. Dr. Nimocks never took into consideration my comfort level and never educated me on my concerns only forced sedation on my two month old puppy bc he wouldn’t “stay still” for x rays. Dr. Nimocks questioned if my breeder was a veterinarian when referencing what my breeder recommended while I was stating what I was uncomfortable with and what I really did not understand. She appeared confident my puppy had something broken but after putting my two month old puppy through sedation and no telling how many x rays, nothing was broken and only explained their was possibly a soft tissue injury. (As I am happy and thankful nothing was broken) as a VETERINARIAN who was so confident it was broken and highly recommended moving forward with sedation and x rays without the least invasive FIRST really shows Dr. Nimocks ethics and the practice of the company. I come from a career where the least invasive is always first option and patient educated is always given when patients feel uncomfortable not questioned their comfort level but here it appears it is based on how much money you can get from the pet companion because we are willing to do anything for our fur babies! This is where people are taken advantage of! People have to realize offices have a daily production they must meet and this is exactly how I felt this operation works. I am extremely uncomfortable and my trust for veterinarian offices has been ruined from my experience here. DO NOT SUPPORT I paid everything I needed so my puppy does not have to return and I will never recommend this place to anyone!

Jun 12, 2023

As a corporate company, it’s not the employees at the hospitals fault. They have always been very kind and courteous. It is just extremely frustrating to be paying so much monthly for services and care but never being able to book an appointment when it is needed or receive what you are paying for.

Jul 28, 2023