Urban Tails Veterinary Hospital

4.9 (115 reviews)
800 Taylor St Suite 9-155, Durham, NC 27701, USA

Hours

Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Urban Tails Veterinary Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Urban Tails Veterinary Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,179
4.9 Embrace 19,906
4.9 Fetch 5,687
4.1 Figo 2,852
4.4 Hartville 182
4.9 Healthy Paws 11,255
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,319
4.8 Nationwide 25,424
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,131
4.8 Prudent Pet 2,807
4.7 Pumpkin 3,384
4.6 Spot 11,329
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.9

115 reviews

The best cat or dog veterinary experience I've ever had. The vet techs and veterinarians are so kind to our animals, and they genuinely look out for their best interest. I brought in our cat, who was previously feral, to complete a blood panel and she started panicking during the draw. The staff stopped once they could see she was physically stressing, and instead of us proceeding that day, made accommodations for us to try again the following week after giving our cat some medicine to help her relax. Worked like a charm, and I think we were all happier for the reschedule! I've never had any issues finding timely appointments. Their app is FANTASTIC and is extremely convenient for making appointments and sending messages to the staff for quick questions about previous appointments, or to ask for documentation, etc. I highly recommend Urban Tails.

Jun 17, 2023

Dr. Bennett is one of my favorite Veterinarians I will always go to for any of my babies! She really is genuine and very caring. When I find someone I love, we are committed forever. She was with me when my last dog passed due to cancer & here we are again with another rescue dog. Dr. Bennett is family and you will never feel rushed out to door so she can get to the next patient. Wonderful place ❤️ Thank you for all you do, as well as your team!! Ps. I travel for work & will still come back to town to make appointments with her 🙂

Jan 2, 2023

Dr. Bennett was amazing with my cat! I had a very negative experience at another veterinarian in the area (who had less than 4.6 stars) so I've been apprehensive about selecting the right doctor for my cat. Especially since sometimes, places that see primarily dogs, don't offer the same level of care for cats. Dr. Bennett was extremely gentle, informative and understanding of my budget/concerns. Her office and staff were all very professional and helpful, and it's in a convenient location with ample parking. I appreciate her holistic health approach and that she goes low and slow with medications.

Jun 13, 2023

Dr. Bennett and her team are the absolute best! Dr. B cared for my old senior for years helping us navigate aging, joint support, canine dementia and ultimately the heart wrenching decision of when it was time to let him go. She always answered my questions sometimes through my sobbing tears, showed kindness, compassion and so much empathy. She’s honest and straightforward and gave me the all the information I needed to make fully informed decisions and always delivers information with such kindness. Every person there made my Oscar feel so loved and cared for, and when he crossed the rainbow bridge, they held me in such love and kindness. Whether you have a new puppy getting vaccines, and nervous/anxious adult who dislikes going to the vet, or a little old senior with creaky joints and dementia(or anything in between)… Dr.Bennett and her team will take care of your precious family members with such love and care at every stage of their lives. She now cares for my 10 year old rescue, Winnie and I feel so grateful for Dr.B and Urban Tails. There is no one else I want caring for my family…animal or human💖

Jan 17, 2023

Amazing Vet! Take amazing care of our dogs. Recently moved to Durham. They make the entire process not stressful for the dog. From making sure lobby is empty when you arrive to examining dog on the floor at the dogs level. Modern approach to being a vet.

Dec 4, 2022