Indian Hammer Veterinary Services

I’m disappointed that I even have to write a poor review. When I moved to Montana two years ago I had heard this was good, trustworthy and an affordable vet. As I own an English Bulldog it is hard for me to trust certain vets because this breed can be complicated with their skin and health issues. When I took my EB in the place was amazing! The vet was awesome. Fast forward to now… I first and foremost was absolutely disgusted by the unprofessional language and horsing around I could hear while I was in the waiting room with my dog whom I thought had a UTI. I’m not even sure if the girl was even a vet. The vet I met 2 years ago came out and introduced himself. I swear I could hear him in the back room with the gal talking about how our dog didn’t have a UTI. So why wouldn’t you just come in and tell me that as the vet. Also, I was beyond frustrated when I got there the gals at the front desk were far from inviting. One was eating her lunch and the other was on her phone, meanwhile phones were ringing and they kept putting people on hold. They had told me they were doing the test on our dogs urine that I had brought in to speed things up. After waiting there for almost 45 minutes in the front not even in the waiting room! This is how businesses run behind and no business should be that behind unless there was an emergency, I fully understand but please make your clients aware. My appointment was at 1pm. I don’t think I left the vet until almost 2:30pm. What a waste of the day. I hope this place improves their professionalism, time management and the vet shows his face for at least a few minutes during the appointment. Sadly, unsure if I’ll ever return.

posted: 08/10/2023

Probably the absolute best vet experience I’ve ever had. ⭐️⭐️⭐️⭐️⭐️ After calling 6 other veterinary clinics (only because they were closer to us), I called Indian Hammer & they were more than willing to get me in just minutes before closing (on a Friday, to boot). I was emotional & scared, as I had just minutes prior been told by two other vets that my 10 week old puppy would require $5,000 surgery. They got me right in, and we were out within 10 minutes. Let me assure you, they were not going to charge me thousands of dollars for this, and they were very open & honest about the possible costs, which obviously us pet owners appreciate. I cannot thank the two gals at the front desk and of course the vet himself enough for their warmth, compassion, and professionalism. I think we found our furr-ever vet! Definitely worth the 80 mile drive!!!

posted: 05/06/2023

I’d give them 10 stars if I could! They took amazing care of my puppy. I thought we were going to have to put Minerva down but the vet and techs were so supportive in helping me find a solution so she could live her final day at home. After she passed, they were so caring and professional in getting her cremated and returned to us. The extra step in including so many nice things to remember Minerva! I greatly appreciate how caring and heartfelt ALL of the staff was with the whole situation! Thank you so much!

posted: 03/21/2023

I had herd great things about this place. Herd it’s an amazing place to take our animals. I called to get some info. I felt like I got snapped at. There was an issue with one of my pups, DURING business hours, I tried to see if there was any open apts. I was told not unless I wanted to pay for the emergency services as they would be closing soon…it was 3-330pm….because of this idk if I can trust this place. Idk if they do or don’t have emergency after hour care.

posted: 07/15/2023

So grateful for Mariah! She stayed 45 minutes after her shift so I could pick up my dog! Super thankful for a caring and understanding vet!

posted: 05/04/2023