Best Friends Animal Hospital
8 pet owners visit this clinic
have compared quotes on Pet Insurance Review
Hours
How to Save on Veterinary Costs at Best Friends Animal Hospital
Preventive care
Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.
Compare prescription pricing
Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.
Consider pet insurance
Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.
Why Pet Insurance Information Appears on This Page
Looking for information about Best Friends Animal Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.
Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.
How to Choose a Pet Insurance Provider
Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.
We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.
How rankings are determined
Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.
| Rating | Provider | Total Review |
|---|---|---|
| 4.8 | Adoro | 19 |
| 4.5 | AKC | 1,801 |
| 4.4 | ASPCA | 12,221 |
| 4.9 | Embrace | 19,969 |
| 4.9 | Fetch | 5,895 |
| 4.1 | Figo | 2,868 |
| 4.4 | Hartville | 183 |
| 4.9 | Healthy Paws | 11,362 |
| 4.8 | Lemonade | 833 |
| 4.6 | ManyPets | 2,416 |
| 4.7 | MetLife | 11,182 |
| 4.8 | Nationwide | 25,675 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 121 |
| 4.9 | Pets Best | 15,323 |
| 4.8 | Prudent Pet | 2,859 |
| 4.7 | Pumpkin | 3,525 |
| 4.6 | Spot | 11,551 |
| 4.9 | Trupanion | 55,033 |
Compare Pet Insurance Plans
You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.
Getting to Know Your Veterinarian
Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.
Experience
Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.
Emergency Care Procedures
It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.
Communication Preferences
Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.
Breed Specific Health Considerations
Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.
Facility Tour
If available, touring the clinic can help you and your pet feel more comfortable before the first visit.
Final Note
Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.
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Reviews from Google
274 reviews
My husband and I have only been here twice. Once, was when we first got our new dog, and she got in a bad fight with our older one. She was injured pretty badly and it was midnight. The vet came to the office within 15 minutes and fixed her up. The person at the front desk was SO friendly, and her and the vet made us feel so much better. They do charge a hefty emergency fee, but what can you expect when you ask them to come to your beck and call at midnight? The second time we came here was when we took our older dog in a couple days ago. He was bleeding heavily when going to the bathroom. His primary vet is Associated, but when we called to tell them it was an emergency, they said they had a staff meeting for the next two hours and couldn't see him that day. We brought him to Best Friends and they fit him in immediately. The young girl at the front seemed miserable and wasn't very friendly, so I was worried. Nevertheless, the vet assistant and the vet took great care of him. The real cherry on top, was when we received a call today from them asking how our dog was doing and if we had any questions. It was a small, simple thing, but something we appreciated greatly and we weren't expecting. We have now decided to make Best Friends our primary vet.
May 20, 2023
Taking away my 5 stars & changing it to one. Today my sister called to transfer her dog’s records that I had previously put under my account to her own along with a new dog she just adopted. Instead of allowing her to do so, Best Friends instead decided to give out my personal information about an outstanding bill I have with them & refused to transfer the dog’s records. I have been going here for almost 3 years straight & have spent well over $8000+ at this place. I have an outstanding bill from 3 different surgeries & have paid on time every month for 2.5 years. Because I was a DAY late, they froze my account, gave out my personal information, refused to let my sister transfer her dog’s records & threatened to send me to collections. I love Dr. Norton, he is a great vet that saved my cat’s life & I will forever be grateful for him & the medical staff but the front desk & accounting office need to be accountable for how they treat loyal clients.
Jun 1, 2023
Took our dog in for a check up to get her shots updated. This was the first time we've been there. I was so impressed how clean it was and how friendly the staff is. The Doctor/Vet is definitely a pet lover. He talks to your pet and even tells them to cough or breathe in and out while listening to their heart like a human Doctor would. Highly recommend them.
Mar 29, 2023
Far from best friends? I’ve had my last go with these folks. The female doc is about rude and insulting. I had a issue with a 4 month old puppy that took to best friends and it was disappointing and maddening. She could have handled it so much differently. There is such a thing as a Vet not liking your pet!She is not in check. I won’t go into the front desk operations it’s worse. No good. IMO.
Jun 7, 2023
We had to take both our cats in for their shots. In and out with no problems👍
Jul 27, 2022
Veterinarians in Great Falls, Montana
Animal Health International
1522 River Dr N, Great Falls, MT 59401, USA(406) 761-1788
Animal Medical Clinic
5100 9th Ave S, Great Falls, MT 59405, USA(406) 761-8183
Associated Equine Vet Clinic
626 40th Ave S, Great Falls, MT 59405, USA(406) 727-0477
Associated Veterinary Services
4217 2nd Ave N, Great Falls, MT 59405, USA(406) 727-0477
Best Friends Animal Hospital
1520 9th St S, Great Falls, MT 59405, USA(406) 453-2200
Big Sky Animal Medical Center
5101 N Star Blvd, Great Falls, MT 59405, USA(406) 761-8387
Central West Animal Clinic
316 Central Ave W, Great Falls, MT 59404, USA(406) 761-7055
Great Falls Veterinary Services
115 37th St N, Great Falls, MT 59401, USA(406) 453-1629