Petco Vaccination Clinic

I have a pup training to be an ESA pet, it was sad to see him in anxiety after this visit. The tech dug around in his leg, consistently poking, and fishing around for his vein which on top of the dog that started barking at him made him feel anxiety to being with. His first clinic was fantastic I purchased him a 20 femur after his first clinic.... This one left my dog wanting to hide from me, not wanting to leave the car nor go in the house. Then left to ask the groomer questions, I kid you not this lady turned her nose up and told me they couldn't see us before she even heard my question, glad we were able to get him seen for shots but on my life. I would not return for grooming nor vaccines solely based on my recent experience. Not happy. Had to double back and get my dog rabies tag. Cause they are supposed to provide a tag once you pay for the vaccine. Yeah just forget ours! The male tech was pretty helpful. And tried to make it better. #Troylocation

posted: 07/30/2024

All of the Vet Techs were extremely informative. I was given a lot of information and felt very knowledgable after the visit. They also treated my pup with love and care which made me feel very comfortable.

posted: 01/29/2024

A very helpful place to stop by for yearly and 3-year well-priced vacation and rabies AND meditation! TY The information side-effects sheet helped me be okay with a little tired and lazy dog but his reactions were ALL on the normal side. He was very tied, my 9 lb. Chihauhau and no appetite.Normal. A worried dog dad wants to be certain! He feels great today. Even wants food. TY And for a guide sheet to pet trauma and dog/cat ER services. Knowing and preventing preparation and information, helps navigate my pets health more easily. Thanks, Vetco and Petco.

posted: 12/28/2023

Completely unprofessional and unreliable. I scheduled an appointment for 12:55 to get my dog’s canine influenza vaccine. About an hour and a half prior to my appointment I started to get calls and texts from what appeared to be one of the clinic employee’s personal phones asking me to come in earlier because I was the last appointment of the day. I responded and let them know that I would be keeping my original appointment time since I work during the day and could not move it, to which I was warned that if I was more than 5 minutes late they would cancel my appointment. I showed up early, and it was clear they didn’t read my appointment request because when I told them my name they asked what service I needed for my dog, I told them that she needed the canine influenza vax, and they told me they didn’t have it. I would avoid vetco clinics at all costs - they clearly just want to go home as early as they can and don’t take the time to let customers know that the services they ask for aren’t actually available.

posted: 09/20/2023

I took my dog for rabie vaccination. After the vaccination, they were going to send me the vaccination report to my email. However, I waited several hours and I did not receive the report. I called the office and waited at least 20 minutes to talk to somebody. They revised all my contact information including my email address and I would receive the report in a few minutes. I waited another one hour and I did not receive any report. I called them again and asked them the problem and wanted to talk to the manager and agent made me to wait at leased 15 minutes and the agent hung up the phone. Again I called the office and reported the incidence and agent said that manager would call me in a few hours and I still did not receive any call. I called the office again and agent checked my email and It was wrong and corrected it. All my personal information was sent different email address and they made me very vulnerable. Now , I do not know how to correct their mistake!!

posted: 03/10/2023