Southern Hills Animal Hospital

As a military spouse, I've lived in a lot of places and I've been to countless veterinarians. We've been here in Shreveport for 4 years now, and I am devastated to leave because I know we will not find another team who loves our babies as much as Southern Hills has. Dr. Brown was the first doctor to get my dog's multiple allergies under control and improve his quality of life. We knew she was amazing even before my best bud was diagnosed with a spindle cell sarcoma in his back right leg. Dr. Brown put in every effort to make sure we made an educated, safe decision for my dog. We chose to amputate, and he has made a full recovery. I am infinitely impressed with Dr. Brown and the staff at Southern Hills! The surgery went smoothly, and the incision site healed in record time. There was expert level post-op pain management and care instructions. I genuinely cannot think of a single criticism about the care we received. In addition to the incredible skill involved with the procedure/treatment, they also managed to make us feel loved and in their thoughts always. Thanks to Dr. Brown, we've just celebrated 9 beautiful years with my best friend. You could not ask for a better vet!

posted: 04/30/2023

Very poor communication. I took my dog in for a mass and after a week of waiting to be contacted for a surgery date, I had to call the clinic for an update. I was promised a call back from the scheduler, which didn’t happen. After being promised a surgery date of the following week I finally spoke with the practice manager, I was told the first available date was in 5 weeks (6 weeks after a potentially serious tumor was diagnosed per the vet). Open and direct communication at my appointment about the limited veterinary hours/ surgery times could have alleviated confusion and allowed me to make the best decision for my pet’s health without wasting a week and having to start over at another clinic.

posted: 08/15/2023

Had a Rx for my special food needs dog, from my regular vet. They aren't open on Saturday. I thought if she needed food on a Saturday, and I had taken her here before, I could get it there. NOPE, wouldn't sell it to me without a full check up money grab. So, they don't mind losing customers, which is fine, I like spending my money with people who appreciate my business

posted: 06/06/2023

So far no complaints, great staff; friendly service very helpful and polite. My 🐕 doesn't like getting shots like me, but she ok w/ the staff as long as she gets treats. She doesn't have a problems voice her opinion, like her mother. She's a little diva. Thanks have a blessed day 🙏😇.❤️

posted: 03/06/2022

I've doctor Everson for than 30 years and now I'm he's son and it's great experience you can ask for better care for your pet.

posted: 03/01/2023