City Way Animal Clinics - Mass Ave

4.7 (523 reviews)
625 N East St, Indianapolis, IN 46202, USA

Hours

Monday 7:30 AM – 6:00 PM Tuesday 7:30 AM – 6:00 PM Wednesday 7:30 AM – 6:00 PM Thursday 7:30 AM – 6:00 PM Friday 7:30 AM – 6:00 PM Saturday 8:00 AM – 8:00 PM Sunday 8:00 AM – 8:00 PM

How to Save on Veterinary Costs at City Way Animal Clinics - Mass Ave

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about City Way Animal Clinics - Mass Ave? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.7 Adoro 11
4.5 AKC 1,798
4.4 ASPCA 12,184
4.9 Embrace 19,917
4.9 Fetch 5,715
4.1 Figo 2,854
4.4 Hartville 182
4.9 Healthy Paws 11,271
4.8 Lemonade 831
4.6 ManyPets 2,414
4.7 MetLife 10,468
4.8 Nationwide 25,450
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,160
4.8 Prudent Pet 2,815
4.7 Pumpkin 3,413
4.6 Spot 11,370
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.7

523 reviews

Office was able to fit us in a last minute appointment due to issue. The Mass Ave location was very friendly, accommodating & professional. Dr. Alex Bednar was new to us, but we loved him! Dr. Alex was very patient, informative & communicative about my pet’s issue. He also took his time & did not seem rushed at all. Given the anxiety my pet & I had coming into the office, your staff did everything possible to make us comfortable. Thank you!! 🖤 Alf & his Mom

Oct 30, 2025

A litter of 7-week-old strays I’ve been caring for recently came down with parvo. I brought them to City Way Mass Ave today, and I can honestly say it was the best vet experience I’ve ever had, on what was also one of the hardest days I’ve ever had as a pet parent. 𝗡𝗼𝘁 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁, 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁. The staff was kind and incredibly patient with the chaos of an entire litter. They took the time to walk me through how to handle the at-home care and made it clear they genuinely cared about my animals. I wish I could remember everyone’s names to thank them properly, but I was so stressed out by our situation I can’t remember them 😩. To the three women and the vet who helped us today, you were amazing, and I appreciate you more than I can say. I truly can’t recommend this place enough.

Jul 26, 2025

A great experience, the vet tech and the nurses were so sweet. I started busting out crying for absolutely no reason on my visit yesterday. Just for the fact that I saw my cat wasn't feeling well and was stressed ( i just felt bad for my cat) and everyone was so sweet to me about it and gave me regular updates during his visit, so I wouldn't freak out more. I was so embarrassed for crying lol, but I appreciate everyone for being so kind about it! Beni feels great today and stopped ignoring me, so I know he's not mad at me for taking him to the vet anymore! PHEWWWWW! THANK YOU CITY WAY- MASS AVE

Dec 23, 2025

Amazing and caring vet techs and vets. I lost a beloved cat this past May and they were who took care of him (and us) before he passed and after. They’ve helped bring down costs when they can and helped emotionally many times when I’ve been in distress over my kitty being in pain. Great place and always clean :)

Dec 26, 2025

Our cat became very congested and was breathing weird - and of course, on a weekend, when our vet was closed. A friend recommended City Way Animal Clinic and we had a great experience! The clinic looks brand new - such a clean, inviting environment. The staff was kind and welcoming and the vet spent a lot of time understanding our cat's history and answering all of our questions. They were very clear and upfront with the costs. We came up with a treatment plan that addressed his issues and eased our concerns. We left with a clear idea of signs to watch for and follow up steps. The overall cost was much cheaper than previous animal care/hospitals we've used. I grabbed a business card when we left - we would absolutely bring any of our pets back and we will refer all of our friends! Great experience!

Jan 19, 2025