Banfield Pet Hospital

3.9 (207 reviews)
215 N Burkhardt Rd, Evansville, IN 47715, USA

Hours

Monday 7:00 AM – 6:00 PM Tuesday 7:00 AM – 6:00 PM Wednesday 7:00 AM – 6:00 PM Thursday 7:00 AM – 6:00 PM Friday 7:00 AM – 6:00 PM Saturday 7:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,232
4.9 Embrace 19,979
4.9 Fetch 5,924
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,375
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,290
4.8 Nationwide 25,718
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,355
4.8 Prudent Pet 2,868
4.7 Pumpkin 3,556
4.6 Spot 11,604
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.9

207 reviews

It's very frustrating to pay for a monthly plan so you think you have your animal covered in the case of an emergency and then be told it will be 2 to 3 days to see them. I called in because my male cat was showing signs of a blockage which can be deadly within a day depending in how quickly I even caught it. They couldn't see him even after explaining it's an emergency. I ended up driving to the Princeton vet whi got him in right away. Luckily is was not a blockage but they said it could have turned into if we would have waited to treat. You need to get better at leaving slots open for emergencies. Also let us go in rooms with our animals to ask questions.

Apr 3, 2024

Banfield Pet Hospital’s “wellness plan” is a complete scam. The front receptionist and staff at the physical location were able to take my payment info and sign me up for the plan, but when I wanted to cancel the plan, they claimed to be powerless to do so. Long story short, the veterinarian failed to recognize my dog’s tooth abscess, and delayed him getting appropriate antibiotic therapy (ultimately surgery as well). Calling the customer service line left me on hold for 6+ hours and greeted with sarcastic representatives.

Feb 21, 2024

Everyone was super friendly, but the services were less than ideal. My cat has been acting sick, and I was told and charged that they would need to send a fecal sample off to have examined. This was two weeks ago and I have not heard anything back yet on if anything was found.

Dec 25, 2023

Princess Silver Moon (1yo cat) and Zorya Goldie Firewalker (3mo Golden Retriever) love the vets there. I feel like the vets get to the root of any issue that my babies have... and the vets are always kind as well as the techs... I want to say thank you to the vets and techs for taking such great care of my babies

May 27, 2021

Avoid this place at all costs if you want quality pet care!! One day recently, I came home from work and my dog was throwing up blood uncontrollably. I raced him to Banfield, since I was an account holder at the time. Their 'hours' had ended fifteen minutes prior to my arrival, but the "veterinarians" and front desk staff were all still there. I explained my situation as my dog threw up on their floor. The employee behind the front desk was completely unsympathetic and explained that there was no way they could help me since they were closed. She said condescendingly "I would have to turn the cash register back on, isn't that right doc?" The vet smirked, and said "That's right", then STEPPED OVER a bloody spot on the floor where my dog was and headed out the door without looking once in my direction. I was too heartbroken to react the way I felt inside, and quickly researched and brought my pet to a caring LOCAL vet service. If you clicked the drop down to read this far, take this lesson; if you want a good life for your pet like I do, find a trusted local vet and don't trust this CORPORATION. The name is Banfield Pet Hospital, but Hospital does not describe the nature or quality of their work.

Aug 20, 2020