West Lake Animal Hospital

4.9 (372 reviews)
3220 Horizon Dr, Springfield, IL 62703, USA

Hours

Monday 7:30 AM – 6:00 PM Tuesday 7:30 AM – 6:00 PM Wednesday 7:30 AM – 6:00 PM Thursday 7:30 AM – 6:00 PM Friday 7:30 AM – 6:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at West Lake Animal Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about West Lake Animal Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.9

372 reviews

Dr Houmes always spends a good amount of time on the phone, explaining the diagnosis and all the options for treatment for me and my dog. I have the utmost faith in her ability. She has an immense amount of compassion when my pets are in the final stages of their life. I highly recommend this veterinary office, and all their staff who have been very kind and friendly at the front desk, and this means a lot because this is the first impression you have when you walk in. It will be a shame for Dr. Hill to be gone, but I understand she is more than due for her retirement. I wish her the best future.

May 18, 2023

My recent visit to Westlake Animal Hospital was very positive. My Dixie Lou was very comfortable during the examination and certainly enjoyed all the loving attention and treats given to her by Dr. Hill and Liz, the Vet Tech! The cheese plate is her favorite.She remembered from her last visit right where it was. She made new friends and enjoyed showing them all how she can “sit pretty”. Thank you so much for your kindness towards her!

Mar 24, 2023

We just recently started going to this vet. It was highly recommended by many friends. It’s a very clean, friendly place. We really like the staff, the vet techs were very patient and kind with our senior dog. Dr Janet Hill was very good with our dog, asked many questions and made us feel right at home there. We have already highly recommended this vet to our family and friends!!

Dec 23, 2021

Dr Hill and all her staff are the absolute best. We love her so much and appreciate all her care and concern for our 2 elderly dogs, Ella & Manny. She also previously cared for our cat Callie too. She is the most compassionate veterinarian I’ve ever met and truly cares about your beloved pets. Simply the Best sums it up. Thank you for all you do Dr Hill. ❤️

Jan 17, 2023

Great Staff that work fast and efficiently. I can really tell that they care about their patients. They let me come in late to an emergency appointment this past Friday. The whole time they made sure to be as transparent as possible as to what they were doing/thinking and the price of things. They made sure that I was given several options and that I was in charge of my Dog's health.

Feb 26, 2023