Five Star Veterinary Center

4.4 (84 reviews)
700 Corporate Ct, Springfield, IL 62703, USA

Hours

Monday 8:00 AM – 5:00 PM Tuesday 8:00 AM – 5:00 PM Wednesday 8:00 AM – 5:00 PM Thursday 8:00 AM – 5:00 PM Friday 8:00 AM – 5:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Five Star Veterinary Center

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Five Star Veterinary Center? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.4

84 reviews

We have had to go here several times due to various things ranging from ear and eye infections, to more serious concerns. Every experience has been amazing. The staff are very accommodating, friendly and compassionate. Our regular vet can't always get us in short notice, and I have always been able to make appointments at 5 Star on the same day. This urgent care has been a life saver for us as it's not always possible to wait days or weeks to get our pups into our vet. Beyond thankful for everyone at 5 Star.

Jul 6, 2023

I couldn’t be happier with the service we received today. From the moment I called to get my dog treated for “happy tail syndrome”, I knew my boy would be in great hands. The gal on the phone was understanding, empathic, and helpful. Every single person from then on was incredible. My dog is big.. 127 lbs - he can be intimidating. He loved all of the ladies and they loved him. They were upfront about everything - what they recommend we do, the other options, the cost…they treated him like he was their baby too. If you need prompt care for your fur baby, this is the place to go. I would give 10 stars if I could.

Jul 20, 2022

Fantastic service, thorough communication, and empathetic staff. I am beyond thankful for the service they have provided our dog. We will continue to use them for any future urgent needs. Thank you Five Star Vet Center!

Sep 11, 2023

Charged as an urgent visit after they canceled and had me come back hours after. Rude lady on the phone. Go somewhere else Edit, I've stopped 4 people from bringing their pets here. It's been good to avoid shady places with our furry friends.

Oct 1, 2023

We called ahead of time and was told to come in immediately due to the circumstances (our dog was having seizures.) We got there and was explaining the history and then was told to leave without care and without a reason as to why to leave. We were not rude in any way and only got through telling them the history. If they weren't able to deal with seizures they should of told us that over the phone or when we got there, but there was no reasoning. Highly do not recommend as I am also in the vet field and would never treat patients or clients in this manner.

May 25, 2023