Banfield Pet Hospital

3.8 (81 reviews)
8287 W Golf Rd, Niles, IL 60714, USA

Hours

Monday 8:00 AM – 5:00 PM Tuesday 8:00 AM – 5:00 PM Wednesday Closed Thursday Closed Friday 8:00 AM – 5:00 PM Saturday 8:00 AM – 5:00 PM Sunday Closed

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

3.8

81 reviews

We’ve been bringing our family dog here ever since we got him 6+ years ago. The staff has always been so kind and thorough and they always take their time to answer your questions. The ladies in the front always have the friendliest demeanor and the doctors here always explain clearly what is going on and what they did. Thank you!

Oct 6, 2023

Very kind and compassionate staff. Makes a world of a difference to your pet. We do the puppy OWP. Gets a good bang for your buck

Sep 12, 2023

The Lombard Illinois crew is simply the best! Great care for my two new mini Bernedoodles! I travel frequently so I have a need to have fluid vet availability in a variety of locales throughout the midwest! I purchased the wellness plans for both pups, which also includes spay/ neuter and all vaccines, etc. Hope all locations as wonderful as Lombard/ Downers Grove, Illinois on Butterfield Avenue! Thank you!

May 2, 2022

I've been postponing my review for almost 6 months now in hope that my kitten will recover from the damage done in Banfield Clinic in Niles and that I will just forget about it. Sadly my kitten is still suffering and she did ever since I took her to Dr. Ravi Kumar Arvapalli, and I cannot get over the fact that that doctor still sees animals on a daily basis. First of I took my kitten to the Clinic for sudden overnight high fever and sneezing. She was almost 4 weeks old. Doctor was so unskilled that his technician found that my kitten had the worm in her neck, while the doctor did not suspect anything. I was happy someone found it so at the time it really didn't matter to me. Two days later my kitten becomes very ill. The worm used to be on the left side of the kittens neck, and what a "coincidence" that all of a sudden my kitten starts having her neck very tilted towards left. She started spinning in circles to the left. Shortly after (matter of a day or so) she becomes partially paralyzed on her upper left body. Left paw stopped functioning. I took her back to Dr. Ravi Kumar Arvapalli. He did some tests that did not give us any answers. Doctor did not have any answers neither. My husband and I started asking if maybe it is some reaction to some of the meds or treatments these previous days, since she was a totally different cat from the moment doctor saw her for the first time. We just asked, we are no conspiracy theorists but people who think, and ask questions since no one was able to help our suffering kitten. Doctor then said with no consideration to the sick cat or our worry: "Then stop giving her medication if you think it's harming her". Soon after, we got our answers from another veterinarian. Out kitten suffered from Cuterebra toxicity. That is the worm our kitten had in her neck. That type of larvae was supposed to be removed whole - not squeezed like it was in our kitten's case. After the technician removed the worms head with the tweezers they all kept squeezing it out. The worm released toxins that traveled to our kitten's brain. I wouldn't be typing this long review if Dr. Ravi Kumar Arvapalli showed any compassion, skill, if he cared at all. But he didn't. No answers but surely we got charged and no questions asked we paid. He damaged our cat for life and did not even follow up. I was concerned, sad and very worried and he brushed me off to stop giving her medication if I believe it's making her sick. What sentence is that? What a claim? I am not a delusional caretaker. I just wanted to know what is wrong with my loved little being. That treatment and medical error is cruel and unethical. In this same clinic they claimed my cat is blind - she sees very well - she finds even the thinnest transparent treads poking out from the woven table pads and usually entertains her self with it for a while. Doctor also blamed everything on inheritance from the mother cat since my kitten was not from the breeder but rescue cat from the street - tests proved him wrong, and another vet proved he is lacking professional skill and that he got my kitten to where she is today. Awful doctor. Wouldn't recommend him to anyone. Don't let him touch your pets. He is dangerous. And for his concern all cats found and rescued by descent citizens from the street are not feral. Most of them are being thrown out by cruel humans, with lack of compassion. On December 27th 2021 my forever baby cat fell into her eternal sleep. Her whole life she's been sick. Due to a brain toxicity caused by Dr. Ravi Kumar Arvapalli's lack of knowledge. In the end she started getting bad seizures. Be careful where you take your pets. Some of the people you trust to care for your pets may ruin your pet's lives forever 💔

Mar 28, 2022

Took my 10 year old dog there today for a flu shot. In addition, they addressed a few other concerns. The doctor was so thorough. She took her time and explained all her decisions with me. The young ladies at check in were as nice as could be. I’m switching my dog to this practice.

Oct 18, 2022