Banfield Pet Hospital

4.3 (48 reviews)
4824 Lincoln Hwy, Matteson, IL 60443, USA

How to Save on Veterinary Costs at Banfield Pet Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Banfield Pet Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.3

48 reviews

Let’s start off with their friendly customer service! My favorite nurse is Lauren and my dog Ariel just loves her! Ariel likes when you sing to her it helps calm her anxiety and they accommodate her very well! I am confident in knowing that they take very good care of my Ariel!! The entire staff is the best!!

Feb 16, 2021

The staff there is extremely nice and showered my dog with so much love every time we came in. My only issue with Banfield is their wellness plan. My dog passed last week. I tried to cancel the plan but was told that I have to continue paying for it because the services rendered to me are more than the balance of the plan. I thought that was the purpose of insurance... Get regular pet insurance.

Mar 2, 2020

We were paying lots of money for our 3 dogs at a different vet for what turned out to be subpar care. Dr. E and Dr. Ortiz are the best-if not for them, we would’ve never gotten our one dog’s anxiety under control and found out our other had stage 2 chronic kidney disease. They are so thorough and really take the time to discuss your pets care with you, no matter how busy they are. There had to have been well over 15 pets on the board the day my dogs came in and Dr. Ortiz called me twice to discuss what she found on my dog’s labs and spent at least 20 minutes on the phone with me each time, never rushing me and answered all of my questions. The care plans help make giving your pet the best care possible affordable. Everyone here from the front desk, to the vet techs to the docs themselves are so kind and helpful. Our dogs love going to the vet now and you can tell that everyone here truly cares about animals. If Dr. Ortiz or Dr. E left, I’d sincerely follow them to where ever they decided to practice so I hope Banfield does everything they can to keep them. I was really apprehensive about going to a vet that wasn’t in a stand-alone office but I’m so glad that I did. I am a “helicopter” dog mom and I really trust everyone here to take amazing care of all of my dogs.

Aug 10, 2019

We took our Jack to this particular Banfield, because it was the closest to our house, and we were bringing in an elderly Rottie who was having a really hard time. The staff and doctor at this clinic were very helpful in the diagnostic process, as well as willing to explain options for the care of our best friend. Unfortunately, Jackie took a turn for the worse, but I cannot express how thankful I am for the gentle compassion and respect with which they treated our family members. To the front desk, to the technicians, and to the doctor, thank you for making this painful part of life just a little bit more comfortable. You guys are awesome!

May 1, 2019

Dr. Gupta and the staff are awesome. My 17 year old cat was having trouble eating. My sister highly recommended this location, I was concerned because of the age of my cat. Dr. Gupta is SO knowledgeable and professional. She provided list of dental specialists. My Tippy had surgery and is doing so much better! I’m thankful for the care my senior cat received. Strongly recommend. Thank you Dr. Gupta, appreciate all

Feb 15, 2020