Best Friend Vet Care

4.7 (156 reviews)
2840 N Oakland Ave, Decatur, IL 62526, USA

Hours

Monday 8:00 AM – 5:30 PM Tuesday 8:00 AM – 5:30 PM Wednesday 8:00 AM – 5:30 PM Thursday 8:00 AM – 5:30 PM Friday 8:00 AM – 5:30 PM Saturday 8:00 AM – 12:00 PM Sunday Closed

How to Save on Veterinary Costs at Best Friend Vet Care

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Best Friend Vet Care? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
4.8 Adoro 19
4.5 AKC 1,801
4.4 ASPCA 12,227
4.9 Embrace 19,970
4.9 Fetch 5,909
4.1 Figo 2,868
4.4 Hartville 183
4.9 Healthy Paws 11,371
4.8 Lemonade 833
4.6 ManyPets 2,416
4.7 MetLife 11,221
4.8 Nationwide 25,693
3.9 Pet Assure 15
4.3 PetPartners 121
4.9 Pets Best 15,328
4.8 Prudent Pet 2,865
4.7 Pumpkin 3,539
4.6 Spot 11,570
4.9 Trupanion 55,033

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.7

156 reviews

I love the service and care for my dogs they give. They let you know everything and give thorough explanations. My dogs are very comfortable with the staff.

Mar 25, 2023

The veterinarians and staff here are top-notch. My dog is usually nervous and skittish around strangers but we have never had an issue here. I highly recommend them.

May 9, 2023

Great!!! All the way from the veterinarians to the vet techs to the office staff Great!! I'm glad to have them take care of my dog's 👍👍👍

Jun 1, 2023

Would rate no stars. Highly unprofessional. If you have fur babies and love them DO NOT go to Best Friends Vet Care. I am not a client here but, recently took a stray in and they were the place that could get her seen for a spay the quickest. My cat's spay appointment was for today 1/19. I legit took this cat in from the street so, I know nothing about her history, etc. Not only did Dr. Stark see an incision mark on her when she shaved her before the procedure, she did not call me to inform me and let me decide what I wanted the next steps to be. So instead Dr. Stark took it upon herself to still cut my cat open and take her intestines out for an hour plus for no reason because she had already been spayed. Dr. Stark then calls me to tell me that it's $374 even though my cat did not even need to be opened up. I called back after I found some downtime at work and talked to the horribly unprofessional rude receptionist who hung up on me twice. I was not rude nor unprofessional on the phone to her. She just didn't want to hear what I had to say. They had my cat in possession still and would not answer my phone call because they saw my name on the caller ID. I then had to dip into PTO time to rush over there and ask why was I hung up on twice and to get my cat back from their sick sadistic office. The rude receptionist literally yelled at me in the waiting room. Who does that?!?!? This place is unethical, dirty, unprofessional, and treated my poor cat so barbaric. PLEASE TAKE YOUR FUR BABIES SOMEWHERE ELSE!! I will never return here even if it was the last vet clinic open in Decatur.

Jan 19, 2023

I've taken both our fur kids here. One for a dental cleaning and another for a small mass removal that needed stitches and "the cone of shame" lol. Great service and the people are so nice and make sure you don't leave without answering any questions. Nice and small, it has not been crowded when ive gone in but i went to pick them up 2x before closing. Husband has gone in busier hours and he has no complaints. He loves taking the kids here.

Aug 7, 2021