West Loop Veterinary Care Streeterville

This vet has been the best for our golden retriever. They clearly care so much about giving him good care and making him enjoy his visits. We recently got a dental exam/cleaning bc his breath was getting bad, and it was such a smooth experience and such a big improvement. Everyone took the time to explain the procedure and aftercare instructions. Would highly recommend!

posted: 02/12/2026

The place is clean and the vet and technicians are caring and handle your pet well. They also do a great job managing emergencies and follow-through on your pet's condition, very caring. My cat has anxiety and I've always felt comfortable taking him here. My only disappointment is that the medications are almost twice the price for everything. A box of Nutramax Proviable which is available for $25 bucks at the Petco in River North was $60 at this vet. Same with the vaccines. More than twice the price at this vet. Good service but I would go elsewhere to pick up vaccines and medications. I mentioned this to them and they said it was the location (Streeterville). Petco in River North, which is the right next door, has the exact same meds for half the price.

posted: 01/02/2026

It’s been a year now, but I think it’s worth it to let potential new customers know how much this veterinary clinic is knowledgeable and cares for your pets. Quick summary: - at the end of December 2024 our cat’s toe got swollen; - at the end of January 2025 he had x-ray (for no reasons, it turned out), fine needle aspiration, and skin biopsy for an overall cost of over $3000; - the biopsy result was like “it could be anything, maybe sarcoma or an anti-inflammatory disease”. Good job indeed; - we were given the option to amputate either one or two fingers, with the latter being around $5000. Now, we are not veterinarians or doctors but we tend to follow logic reasoning, so what’s the point of amputating a random number of fingers? If it’s cancer, then it has to go away entirely (or you may decide to do nothing, but not something in between). If it’s not cancer, or if there are metastases, you don’t amputate at all; - in April we decided to take the cat to Italy for better (and also cheaper, flight included) treatment. They just removed the swollen part of the toe, that the biopsy revealed to be in fact sarcoma but confined there, so no further treatment or surgery was necessary. Nine months later our cat is doing great. The cherry on top is that this clinic even asked us to pay another hundreds of dollars for some paperwork to travel to Italy that was not required, since our cat has the European passport (an information that they had on file). Thankfully, we found another veterinary clinic that was honest and competent enough to tell us that a simple health certificate would have done the job. Do yourself a favor and go somewhere else. Edit: it has been a month and I have not heard from Matt or anyone else from the clinic. Pretty much in line with the level of care received last year. Beware of this place.

posted: 02/12/2026

We love coming to this vet. The practitioners are caring with the animals and offer lots of advice for behavioral issues as well as a thorough explanation of medical procedures and their benefit. We got a detailed email with suggestions for our cats urinary problem. It’s very clean, very little wait time and they’re direct about the pricing. Monti came out happy and we came out relieved to know he does not have any serious medical condition. Thank you Dr. Esser!

posted: 01/15/2026

The best vet experience I’ve had! Autumn got me in immediately when I thought my cat may have an eye infection which I really appreciated. She also let me swing in and use a box carrier as I wasn’t prepared which also really helped lower my overall stress. I think my cat would attest that the doctor and assistant treated him like a king while he was there and he left with a new toy that he’s currently going crazy on. Each person was so kind and calming. Overall a great experience- thank you!

posted: 01/16/2026