Scout Veterinary Urgent Care - West Loop

Our dogs primary vet recommended Scout, as they could not fit us in when our golden, Mabel, was sick, Very professional and took great care of our her. It was easy to get an appointment and they saw us immediately when we arrived. They walked us through what they wanted to do and why, which made us comfortable. Would absolutely bring either of our dogs here again.

posted: 12/23/2025

I am so grateful for Scout! My cat Moonshine was spayed at another clinic on Wednesday and over the holiday weekend started to display signs of infection. It was Sunday and I was scrambling trying to get her seen as soon as possible, wanted to avoid the emergency room and was worried I would have to wait until Tuesday and it could worsen. I actually called the Lincoln Park location and they were able to schedule me SAME DAY at this location about 2 hours after my call. From the front desk to the exam room it was a very relaxing environment, which both Moonshine and I appreciated after the stressful situation. Very clean as well. Everyone was so friendly and helpful. Special thanks to Crystal and Dr. Rivera for a thorough visit. Moonshine got her incision cleaned, put on antibiotics, and they swabbed the bacteria to test in case the infection was more severe. They were thoughtful enough inform me it would be cheaper to bring it into the clinic she was seen at originally for testing as they knew cost was a concern! I am a new pet owner, but I don't think many vets offer to do that. They are about quality over quantity care. I am happy I took Moonshine to Scout and she seems to be on the mends. They even gave a little treat and a toy that she will be happy to play with once she is good to be more active. Thank you again Scout staff for what you do!

posted: 09/03/2025

I brought in my dog Minnie who was diagnosed with pancreatitis. Minnie was vomiting and our primary vet was just about to close, so Scout was recommended. We were able to be seen within a few hours that same day. The staff was so friendly and Minnie was well taken care of! I had to bring her back in a few days later and they made the process so easy! She is recovering well and I’m so thankful I brought her to Scout! Both Dr. Rivera and Dr. Monick are wonderful! I wouldn’t hesitate to bring her back!

posted: 01/08/2026

This veterinary urgent care was a lovely experience from start to finish. As soon as you enter, the place looks very welcoming with decorative plants, benches for sitting, and a person at the front desk. There were also books to read, and my partner and I took a look at some of them because they were too funny! An added bonus is that, at least when I went, the urgent care lacked any sort of strong scent, so you already feel more comfortable with the cleanliness of the clinic. Both the technician and doctor held my 3 month old kitties with concern and care, and I couldn’t appreciate this team more. Thank you SCOUT! I will definitely be returning.

posted: 01/07/2026

Our primary veterinarian recommended Scout Urgent Care to us when they didn't have any openings for a same-day appointment. Our cat was not doing well and really had us worried. We were relieved that Scout was able to see us that afternoon. Everyone was very nice. The process was easy. The facilities were clean and we appreciated being able to park in their parking lot. Most importantly, the veterinarian was able to get us some medicine for our cat which led to a speedy recovery and allowed us to breathe a sigh of relief. Thanks to everyone at Scout for helping our little buddy!

posted: 11/13/2025