Old Town Animal Care Center
4.2 (452) 511 W North Ave, Chicago, IL 60610, USAHours:
Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 9:00 AM – 2:00 PM
How to Save Money at Old Town Animal Care Center
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
| Rating | Provider | Total Review |
|---|---|---|
| 4.4 | AKC | 895 |
| 4.5 | ASPCA | 12,067 |
| 4.9 | Embrace | 19,675 |
| 4.9 | Fetch | 5,109 |
| 4.1 | Figo | 2,814 |
| 4.5 | Hartville | 179 |
| 4.9 | Healthy Paws | 10,919 |
| 4.8 | Lemonade | 819 |
| 4.6 | ManyPets | 2,413 |
| 4.6 | MetLife | 7,195 |
| 4.8 | Nationwide | 21,418 |
| 3.9 | Pet Assure | 15 |
| 4.3 | PetPartners | 120 |
| 4.9 | Pets Best | 14,554 |
| 4.8 | Pumpkin | 2,913 |
| 4.6 | Spot | 10,498 |
| 4.9 | Trupanion | 58,886 |
| 4.8 | Prudent Pet | 2,601 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google
Dr Kessel is very thorough. She did an excellent job in examining Rosie my 4 year old Snoodle . She explains exceptionally her full body examination. We love Dr Kessel
posted: 12/11/2025
A really good vet that provides good customer service at market rates and takes good care of your pets. This is a good clinic that provides great services. It's worth noting that it's not a budget clinic and located in one of the more weathier areas of the city of Chicago. If budget is a huge area of concern, this place is probably not a good place to make a regular resource. But if you have the means, it's a great option. They accept care credit and offer monthly pet plans. The only thing I would suggest is it would be helpful to offer a bundle discount or add on discount for multiple pet households for their subscription plan. I have 2 cats and it makes no sense to buy the same plan for 2 cats at the same price. I would totally subscribe if I could add a second animal at a reduced rate. That way would ensure loyalty to the center, even if they had to add co-pays to the plan. But every time I took my cats to this place they take such good care of them. I trust my fur babies completely there.
posted: 10/03/2025
Dr. Kessel was ABSOLUTELY GREAT with both of my babies (male cats). They are of course cats so stand offish to begin with but Dr. Kessel was able to examine both of them with such easiness. As their owner I felt super comfortable and beyond happy to see them being well taken care of. We took on the snow storm to be able to see Dr. Kessel and the team and super happy we did. Fabulous and the reason we come back for their care here.
posted: 11/30/2025
I have had a great experience with the staff and vets (Dr Lyons & Dr Kessel)! I am grateful for the thorough care we have received. They are fantastic at providing education. I appreciate the weekend appointments as it can be hard to fit appointments in on the week days. I would recommend Old Town Animal Care Center to all.
posted: 11/18/2025
I did not have a vet for my cat until the day before Christmas. My cat was ill and I was worried about leaving her for a few days. Old Town Animal Care was close by and agreed to see her. I was pleased with the service and the vet who examined her. All was well for me to leave town with no worries☺
posted: 12/28/2025
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