Carlyle Animal Hospital

My a French Bulldog had an allergic reaction and her face was swelling, so it was an emergency and I called this place, (Keep in mind I’m not a client a regular) and they were more than happy to get her in and treated with an hour notice! Definitely will be my primary vet from now on! 10/10 recommended!

posted: 10/02/2023

I had a very disturbing experience at this animal hospital. My little dog Moochie hadn't been able to eat for 5 days, and I had to carry her out to go to the bathroom. Her normal vet was out sick and we had to take her to Carlyle. You guys did blood work and x-rays and determined it was an emergency surgery to remove three stones. During pre-anesthesia Moochie died but you were able to revive her. I received a phone call explaining all of this and the doctor told me that I would have to take Moochie to a Cardiologist before he would operate again. He also told me that she had Cushing's disease and in enlarged heart. The bill would be $2500 for the procedure. They sent her home with a dose of antibiotics and a $500 bill. I asked the doctor about her not eating for 5 days, he said he was not concerned and that We needed to get rid of the infection. I called my regular vet and they told me to come down that they had something I could give her full of vitamins and nutrients and also a couple cans of dog food that I could dilute and feed her that way via a syringe. She started showing some improvement as she had a real bad UTI infection with blood in her urine. As she got her strength back, we made an appointment with her regular vet and were given more antibiotics. Her vet did the surgery and removed 10 bladder stones! We were told she did not have Cushing's disease and that she did fantastic during the surgery. She is back to her normal self!! The whole bill for her surgery cost me $300 including her medication surgery and a three-night stay at the vet hospital. I would never recommend Carlyle animal hospital to anyone that loves their pets! UPDATE Soon after I posted my review, the owner of the animal hospital, I believe her name was Michelle called me and gave me an earfull. Very unprofessional and at the end of the conversation she told me if I did not remove my post I would never be able to bring my animals into that hospital for treatment!

posted: 10/09/2023

I do not usually make reviews, and this might be one of my firsts. I encourage ANYONE with a pet to visit this team. I have been treated with nothing but care and respect by the entire staff. Recently, the gentleman who used to own the hospital was filling in. He still made it his duty to come out and explain things like he still owned the place! A retired person doesn’t have to do that ;) You can really tell that everyone involved really cares, and that’s why you should go check them out!

posted: 04/12/2023

The staff here is very welcoming and willing to work with their patients if you are looking for an affordable and good doctors I would suggest this clinic. I am forever grateful to the veterinarians at Carlyle animal clinic for taking care of my beautiful cat eclipse.

posted: 07/12/2023

My dog was having issues with her hip, thinking it might be hip dysplasia due to her age and size. Dropped her off at 8AM, as she was expected to be seen between other appointments. Called at 11AM for an update, she hadn't been seen yet. Waited until 1PM, she still wasn't seen and we decided that we'd take her elsewhere at that point. I'm not sure of the conditions she was kept in, but I'm going to assume they kept her in a kennel without water. As she proceeded to drink a large bowl of water when we arrived home. Not too sure if it was just don't-care Fridays but I'd prefer if these goobers made an actual appointment time rather than saying "Drop off, then we'll see when we can"; because that resulted in my dog with potential hip-issues sitting in a kennel for at least 5 hours without water. EDIT: The goober owner replied with an absolute asinine answer. We would have gladly had her fast had we known of the sedimentary requirements; as we were not informed prior. There was literally no communication as to what was going on, as we were only told "she hasn't been seen yet" when calling. Don't necessarily appreciate the condescending attitude, especially when our dog had been in pain that made it difficult for her to lay down at home. As far as the stupidy of Google not allowing reviews from those who didn't patronize a business; if a restaurant doesn't serve any food in a timely manner but you still attempted to patronize the business, then you'd still be allowed to post a review stating your experience. I can see why there was a lack of transparency if this dingdong is running the place. I genuinely just wanted transparency and a real timeframe rather than my dog spending half the day in a kennel. But the owner managed to reply without taking responsibility for the lack of information. I do treat my vet techs well, but when I don't get any information regarding the situation--especially regarding my beloved dog--then yeah I'm gonna get snippy snappy. I'll let anyone reading this know I take full accountability for irresponsible actions of taking my dog here.

posted: 07/08/2023