Great Rivers Animal Hospital

Took my dog there because she was really sick and couldn't use her front left leg and she was having a lot of pain on her right side. $600 later and no diagnosis. Someone called me about a week later and said that the vet could do a biopsy and X-ray her side for an additional $743. My dog had cancerous lumps on her belly, under her arm pit and throughout her body. We found that out when we took her elsewhere. We had to have her put down . The way my dog was handled when we went to this place was unnecessary. I'm not sure what they did to her when they took her to the back but I know she was really upset when we got her back and in a lot of pain. We will never go back to the place ever again. To high prices and they don't seem to care about the animals and trying to help fix them. All they seemed to care about is money. Shameful !!

posted: 10/03/2025

Staff are wonderful support with all pets. They showed compassion for RIP Ethan Grace. Plus, Kat was a bit scared but appeared, relaxed for her yearly exam. Thank you for guiding me with all the stray kittens over the last 3 years. Judy

posted: 09/24/2024

Brought my Aussie in with an injury to his lip. The vet informed me that they could clean the wound and stitch him up. I gladly agreed to the procedure and paid $624.22. The very next morning his wound was open again. I called and texted photos as was asked of me.They got back to me a little before the end of day and asked that I bring him in. So I did and the vet said my options were to let it heal on its own or the could restitch him, not informing me that I would have to pay for the same procedure again. So I brought him in this morning as told to. After waiting patiently in the office for about 40 minutes a different vet came examined him and said they could do it but would have to charge me again! I explained that I had already paid and that I was never told that I would have to repay for the same thing, nor did the vet before explain that it might not work. If they had explained to me the possibility that it wouldn't work I would have just agreed to cleaning the wound and giving him antibiotics. I was respectful in explaining the situation but was told their a business and it is what it is. I told them I agreed to the surgery because they said it wasn't a problem and I love my dog so I was willing to over extend my finances to get it done. Why did no one tell me it might not work before I paid the $625 . Why when I brought him in the next day and they said they could restitch him wasn't I notified then I would need to repay again. I am very upset that this happened to my animal and me, I guess blue collar citizens are third class citizens these days.😔

posted: 07/03/2025

I can’t say enough good things about this veterinary office! My cat recently injured his paw, and from the moment we walked in, the entire team made us feel truly cared for. They took excellent care of him, explained everything clearly, and showed genuine concern for his well-being. Having recently moved from another state where I was never quite happy with the vet care, this experience was a world of difference. It’s such a relief to finally find a place I trust. I’m so grateful to have found a team that treats pets like family. I’ll definitely be coming back and will be recommending them to all my friends, family, and coworkers!

posted: 06/12/2025

Wonderful vet clinic. Every employee is professional and caring. Our puppy was really sick. We couldn't get into our vet, but Great Rivers was recommended. I'm so glad it was. The next day there was marked improvement. The vet tech called to check on him. I highly recommend this clinic to all pet owners.

posted: 07/12/2025