Buena Vista Road Animal Hospital

I would definitely not recommend this vet clinic unless you like extra fees and additional charges and inaccurate info on costs. My girl had puppies and I was pressured to bring them in the next day for a “check up” despite every other vet I conferred with telling me that it was completely unnecessary. This check up consisted of waiting in my car for over an hour and then having the vet weigh my puppies (something I had already done at home!) That cost me almost $400 not to mention how inconvenient and detrimental it was for the puppies to not be able to be at home and fed properly by momma. Ridiculous that they would give me inaccurate info just to make money at the expense of the puppies well being! Then I was told to bring them back for more “checkups” every week despite their first vaccines only being able to be given at 6weeks. At this point I’m frustrated and wary and realize the scam operation they are doing. I complained at the $55 per pup exam fee (the weigh in) and I was told that their next appt I would not have to pay another exam fee. So I declined the checkups because they were unnecessary and decided to take them in for their first shots. Every single time I’ve spoken with someone they have given me different prices on how much that will be but this last time they told me it will be almost $1000 and that they would not honor that the doctor previously told me that she wouldn’t charge me another exam fee for puppies!!! Are you kidding me? I immediately told them to cancel my appt and refund me my $50 hold fee. I would not recommend this vet clinic. For $400 dollars all I got was some ear drops for my girl, that I could have paid $5 dollars at any other pet store (it’s the same exact thing, I checked!!) I would suggest going to Paws Humane Vet clinic as it’s more affordable and the work they do rescuing and saving pets lives is something I’m more than willing to contribute to by giving them my business.

posted: 08/15/2023

The staff is amazing! Theybare so caring and check on your beloved pet after the visit

posted: 05/31/2023

The service here is always amazing. The Vet and Staff are kind and sweet and understanding in all the steps.

posted: 04/24/2023

I have used this animal hospital a lot for boarding purposes and shots. I have consistently used them in the past. They've boarded my dog on three separate occasions and have always enjoyed having him. This go round was a completely different experience. They gave me an estimate for boarding my dog. I dropped him off and they called me within 20 minutes saying that the cost was actually going to be double. Their reasoning was doping my dog up with Triazidone for the extent of his stay. I asked them not to give him the Triazidone and that I had someone coming to pick him up. Now they are calling asking for payment on the drug I asked them not to give my dog.

posted: 02/03/2023

Great vet experience. Has been our veterinarian for our pets for many years. Even for my rabbits back in the day. But especially our dog babies. I recommend.

posted: 02/12/2023