Veterinary Cardiopulmonary Care Center

Dr. Rupp and staff are amazing with my cat! We have had two annual workups to track and monitor my cat’s HCM, and the communication, professionalism and enthusiasm for responding to my questions and concerns has always been top notch! They’re also quick to place us in a treatment room, so that my cat (who is nervous around dogs) can be comfortable! I would highly recommend them to anyone needing a veterinary cardiology workup!

posted: 06/14/2023

The whole team has been really great with me and my two chihuahuas. They really seemed to care for my dog and they have been patient with my male dog that has behavioral issues. I ask a lot of questions and I call a lot with concerns and they always answer and help in any way possible.

posted: 08/25/2023

I was referred to Dr Tracy Rupp two years ago have had multiple appointments and i have NEVER met Dr. Rupp. I always meet with the resident. When you drop off your dog they explain the appt will be 2-4 hours.... within an hour of examination they had called and said dr wanted to do an extended ekg. which will cost more money. ok i said obviously it must be important. about an hour after that i got another call dog needs xrays based off of me telling them he had an occasional cough i was concerned about. MORE MONEY. my point here is this office is NOT sensitive to your financial well being. They backed me into a corner. how do i say no i love my dog. i want the best care. AGAIN, never met with the DR. if i could rate this office a 0 I would. I got better care in one visit with a different doctor then i did with this office in TWO YEARS. I DO NOT RECOMMEND THEM be weary of all the additional charges. I went in thinking i was going to pay around 500$ left with being charged $1000 after complaining they did take the fee off for xrays.

posted: 09/07/2023

I took my 13 year old pom here after she had a week long emergency stay at an animal hospital due to respiratory distress believed to be caused by congestive heart failure. She had been out of the hospital for one week & was doing very well on the medications that the Animal hospital had prescribed to her (she was essentially back to her normal self). I was very happy that they could squeeze me in (albeit, for an increased fee). I spoke mostly with a "nurse" who is really just an employee of the vets office with no formal education. This is the person who does the intake and who explains your dogs medical diagnosis to you when you pick your dog up - which I think is problematic for obvious reasons. Upon pickup, I was horrified to learn that they had grouped my dog (who does not like other dogs, and who just had a serious medical event) together with other dogs to take a group photo of them, because the three dogs shared the same name. This was especially worrisome not knowing what other ailments their other 'patients' may or may not have when my dog was ill, and because my dog was already in a lot of stress having to be dropped off at their office. For a very expensive visit to this cardiology specialist office, I didn't get to see or speak to the specialist. I (eventually)spoke to a trainee vet who changed my dog's medications, reducing the doses of multiple medications and changing one medication type. Because they were the 'expert' vets, I trusted their recommendation. In hindsight, my dog's health started to severely decline on these new/altered medications. But at the time, I thought it was an adjustment period. A short 5 days after being on the recommended medication from this office/vet, my dog had a seizure (which she never had before), and then immediately went into severe respiratory distress. We took her to the animal hospital right away, but she could not be saved. The same vets who had cared for her the week prior were shocked at her condition being that she was doing so well when they discharged her only days prior. I cannot say with absolute certainty that her new medications were the cause of this second emergency, but in hindsight - it does appear that way to me when she was doing so well just the week before her meds were changed. Because other vets are not 'experts' in heart meds, they will defer to the specialists in this regard - so my only caution would be to watch your pet carefully if they do recommend any new meds or changes in dosing, and maybe make gradual changes to monitor how they react. Had I not been 'squeezed in' for this appt, I wouldn't have had an appt with a cardiologist for months, my dogs meds would have stayed the same, and I believe she would have continued to do well on them. I regret how much I trusted their advice/recommendation. While I always appreciate those who work with animals and do their best to take care of our furry family members, my experience with this office was a bit unsettling, and not at all what I expected. If you have a chance to visit another specialist, where you will actually have your pet seen by the specialist - I would definitely take my pet there instead. If your pet has heart issues, their care and their medications can make a difference in their quality of life, and may become the difference between their life or death.

posted: 08/16/2023

Dr. Rupp and her staff were extremely knowledgeable and compassionate. Audrey received the most loving care we could have asked for!

posted: 03/09/2023