Dixie Animal Hospital

My pet was not feeling well and had a hacking cough late at night, so I logged in to Dixie Vet Hospital after midnight and left a message to see if I could get in that morning and sure enough they called me at 8:30 am and accomidated my request. "Fantastict" the staff was courteouse and professional. Dr. Smiley was awesome,she took the time to explain symptoms and remedies and was not in a rush to push you out. "👍👍" Just moving here from out of state and finding this hospital was a plus. We will be going back from here on out. Thank you.

posted: 10/14/2023

Dr. Pegelow, the head veterinarian there, really goes above and beyond. He is very caring and compassionate. He goes beyond the call of duty. He calls himself with test results, and to schedule surgeries and procedures. He will even call on a Sunday if he has to to find out how your pet is doing or to give you test results. He is the only veterinarian who I have even trusted to put my dog under anesthesia to do any type of procedure or surgery. Even a dental cleaning. He really cares. He has a couple of other veterinarians on staff. But he is the only veterinarian who I consider , my dogs veterinarian and the person who is in charge of her care. She is a senior dog and has some potentially serious digestive issues and I trust him implicitly with her care. The staff are very caring. The nurses are very compassionate. When they come in to ask the preliminary questions before you see the doctor, they are very nice and you can tell that they really care about your pet. I have been coming here for about a year and a half. I used to take my dog to one of the larger nationwide chain but as she got older, I wanted to take her to a place that had more experienced veterinarians because senior dogs start to have more health problems as they get older. I am very happy with Dr. Pegelow. I'm glad that I found him to care for my senior female terrier mix who I love so much.

posted: 09/28/2023

What a pleasant experience! Dr. Smiley is super knowledgeable, the staff are all friendly, helpful and professional, and our puppies are doing excellent under their care! I highly recommend Dixie Animal Hospital!

posted: 08/30/2023

Even when my dogs have been sick, the staff and doctors at Dixie try to make it as pleasant as possible. They are friendly and compassionate and helpful. As I can't mention them all, I 'll just single out Veronica Garcia to accept the praise for all of them. Dr. Servito is just lovely, and Dr. Pegelow is efficient and caring and explains everything clearly, taking his time to listen. My only complaint - wish they were cheaper!!

posted: 04/27/2023

On May 11 2023 I brought Nellie my senior pet companion to Dixie Animal Hospital. She was being treated for a heart murmur by Dr. Pegelow. Dr Smiley was the attending Vet who examined Nellie that day. Nellie’s respiratory rate was elevated and having heart disease there is a risk of congestive heart failure. Smiley was aware of her preexisting condition but never suggested oxygen therapy to prevent an emergency situation requiring hospitalization. My pet companion did not get the best possible care that Dixie claims it provides. Smiley was not interested in stabilizing Nellie. Her focus was setting up an appointment for an echocardiogram with their mobile imaging contractor. Nellie’s condition worsened overnight. I called Dixie Animal Clinic on May 12, 2023and informed one of the employees of her condition and asked if I could bring her for oxygen therapy. I was told that Dixie does not have an oxygen machine. I asked where Nellie could receive that treatment and she told me that she would check with Dr Smiley as to where I could take her. She never called back. I cannot understand how thoughtless and uncaring people that provide medical care for animals can be. After an 1 ½ I called Dixie again and spoke to a Brianna. I explained Nellie’s condition and if she would call Dr Smiley for advice. Brianna claimed that it was the Dr’s policy not to be called on their days off. I took Nellie to Miami Veterinary Specialists. She collapsed as we arrived. She had to be resuscitated. She was placed in a oxygen tent with an IV. Her lungs were filled with fluid and she was beyond saving. She was euthanized that evening.

posted: 07/04/2023